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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 11 kudos

chromecast doesnt install new apps

hi, after having had the Chromecast device perfectly functional on may TV for a month, since yesterday I am unable to install new applications. The error message says 'An error occurred. Please try again.' Besides this, the device works and the alrea...

mauro2390 by • Community Member
  • 276 Views
  • 0 replies
  • 1 kudos

Chromecast remote

Just got a Chromecast HD and was trying to setup volume control with the remote. I have a Falcon TV from TCL and I just couldn't get anything to work. Anyone knows how to control volume on a Falcon TV using Chromecast remote?

Chromecast not pairing with Bluetooth headset

My Chromecast with Google TB (HD) won't connect with my Bluetooth JBL Tune 660NC. My Chromecast is new, a few days old, and my headset is a few months old. Both connect with other things, my Chromecast can connect with a speaker and my headset can co...

Tijn56 by • Community Member
  • 228 Views
  • 0 replies
  • 0 kudos

Recent issue with Youtube app not switching between profiles

Hi guys,This week our Chromecast has developed an issue when it comes to YouTube. My husband and I have separate profiles set up on the chromecast and until this week switching between the profiles has enabled us to access our own individual YouTube ...

KrissieW by • Community Member
  • 265 Views
  • 0 replies
  • 0 kudos

Live tab missing from google tv

I have a Hisense TV with google TV built in. I was having trouble with channels disappearing from the live channel guide. I reset my TV to factory settings reinstalled everything and updated. But now the live channel guide is completely gone. Please ...

ctilley81 by • Community Member
  • 298 Views
  • 0 replies
  • 1 kudos

Chromecast glitching for the billionth time... worst product ever

the latest issue with my chromecast! love dealing with nothing but glitches from this device! It updates itself every single day while im using it, and not a single glitch has EVER been fixed! WOW! chromecast keeps stuttering and going mute. un-casti...

socksy420 by • Community Member
  • 723 Views
  • 1 replies
  • 1 kudos

Logitech keyboard and Air mouse not working after update

Just updated CCGTV and now my Logitech K400+ and air mouse no longer working. Anybody having experience either way with this (still working/not working) Side note, who made these topics that almost no questions will actually fit under.

Resolved! 1st Chromecast still worth?

Hi! Recently here in Spain SD aerial TV channels were finally shut down. As I had (kept in drawer, though) a 1st Generation Chromecast I was wondering if I could still use it to watch HD channels in my 2007 old LED TV?What do you think?Thanks in adva...

jJan by • Community Member
  • 497 Views
  • 1 replies
  • 1 kudos
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