cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need doorbell Warranty refund

I had bought a wired doorbell. I tried installing and I wasn’t successful. So I got an installer guy to help. Got it connected but only after the first set of device didn’t work. He told me to use warranty to get the first set of doorbell refunded (i...

Google Nest Hello loses power after 3-5 seconds

Hi everyone,After 2 years of enjoying my Google Nest Hello product, I suddenly experiencing problems.Seems like the device loses his power after 3-5 seconds when turning on. Just linked the device to a usb cable to check if it has something to do wit...

vldjustin by • Community Member
  • 334 Views
  • 5 replies
  • 0 kudos

Nest battery cam video issues

I have a few issues. I've have the nest aware subscription and set it up hours before my truck was broken into. I only have pieces of that footage even though it recorded more. Google was supposed to try and see if anything could be salvaged for a po...

Home/Away Assist Multiple Phones

Hi, im wondering if anyone is familiar with using nest aware home/away with multiple phones. I have not tried to use the option yet but im curious as to what happens when i set it up on both of my phones but accidentally leave one of the phones home....

LanieLane by • Community Member
  • 728 Views
  • 4 replies
  • 0 kudos

Wired outdoor camera Wi-Fi issues

We have two outdoor cameras and a door bellour WiFi router is located at the front of the house in close proximity to our router so no connection issueshowever the second camera at the rear of the house does have issues and drops from time to time wh...

BigC by • Community Member
  • 378 Views
  • 7 replies
  • 0 kudos

Nest cam battery

Hi just switched internet provider and can’t reconnect camera with the six digit code? Don’t have qr code

G44 by • Community Member
  • 376 Views
  • 8 replies
  • 0 kudos

Doorbell Recording Playback

Hello, I am having a problem with getting my Nest Doorbell recordings to playback on my phone. It will tell me there is motion or a person but will not play. Please help.

T68eat by • Community Member
  • 322 Views
  • 5 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels