Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Nest Cam Outdoor Adaptor Mount Magnet is Stuck

The wall plate for the power adaptor wasn’t separated from the magnet. How do I get the magnet out? I’m unable to wedge a screw driver between the side and the magnet and I’ve also tried to use a screw driver to pull on one if the four tab slots in t...

Legacy Nest account issues adding Nest Doorbell

I have had a Nest account since I purchased one of their smoke/CO detectors several years ago, along with their Nest cameras. I used my Gmail address to establish my Nest account several years ago. I've had other Google products (Google WiFi) that we...

Nest Hello, (Wired doorbell) boot issue solved?

Hi,I have run into the boot loop issue with my Nest hello. It has been running well for over a year but now it doesn't start up. The blue light blinks twice and then the green light flash and it restarts with the same procedure. I have found several ...

Nest Cam (Battery) video didn't power back on

Purchased two nest cam's the middle of July. This morning I turned off the video and I could never get it back on through the app. It would just say "connecting" and just spin. This evening I tried to do a restart...twice. Still the video won't turn ...