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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest doesn’t appear
The settings or menu options do not appear when I drag fingers along side of the nest device to see menu. Does not allow me to see settings on the screen so I can scan QRcode.
Nest Termosthat v3 doesent connect with Google home
Hi,When I go to my nest app I can login with my google account and use the thermostat v3When I try to add the NEST in Google Home I need to login with a NEST account.I don`t have a nest account, I use the Google account.How to add the thermostat into...
Case progress
I have opened a support case regarding my broken Heat Link via a callback. I was told that I would receive an email straight away to book a replacement part and fitting, but I'm still waiting.Can this be chased please.Case ID 8-2081000032899Thanks
Replace LG thermostat with nest
I am trying to replace an LG thermostat with a nest thermostat. My LG thermostat has only three wires…..see image……will the nest work? ……..does the sensor when placed in the room connect to the thermostat via WiFi?LG thermostat
2nd Gen Thermostat not connecting to heatlink - all recommeended ideas have failed
Hi,I have a 2nd gen learning thermostat that no longer connects to the heatlink.Disconnection occurred when the power to the boiler and the heatlink had to be turned off for a few ours - it now won't reconnect.We have tried all the recommended resets...
Voltage requirements
Our current 3rd generation Nest thermostat has stopped working after being fitted over 2 years ago. We need To replace it but are a little confused when looking online to buy one. Some places are advertising 240v thermostats and others 24v. Are there...
Nest website temperature settings different from app temperature settings
Hi, how come my temperature settings in my nest website account are different from those in the nest app? The thermostat follows the app, but sometimes I want to make changes in the website. I want my schedule and temperature settings to be identical...
Nest Thermostat only providing hot water
Good morning people, perhaps someone may be able to help me with a problem.... the nest system is wired correctly (before anyone asks) & the boiler is only 2 years old (as is the nest system.the nest system has had issues in the past, but within the ...
Nest Compatability and Location
Hi allExcuse what is possibly a very simple question but I am a little confused if our boiler is compatable for a nest thermostat and where it would sitI have a hot water tank in an upstairs airing cupboard with the boiler unit downstairs. We have th...
OpenTherm wiring potential danger
I recently had an annual revision of my boiler performed, and was advised that my Google Nest was wired wrong. Apparently, it is wired to OpenTherm despite the boiler not being OpenTherm, and this is dangerous. However, this technician was not famili...
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