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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21735 Views
  • 0 replies
  • 6 kudos

Thermostat App Offline

Has Nest come up with a solution to their app regarding it being offline. I have tried everything in their troubleshooting instructions. My thermostat is online, but app shows offline. I have read that many users have this issue with no solution from...

Rebam2 by • Community Member
  • 676 Views
  • 5 replies
  • 0 kudos

My Boiler won't turn off

All the answers to this question don't seem to work in my case. Has anyone/Google actually got a solution to this?

Pbw by • Community Member
  • 1291 Views
  • 7 replies
  • 0 kudos

Nest Thermostat connection to App

My Nest learning thermostat ( gen 3) works but had to set up manually. Want to connect to nest app, but when I get to enter entry code page, and go to the app setting in the thermostat itself, I see app low battery and can’t get anything to show I pr...

Rich11 by • Community Member
  • 968 Views
  • 4 replies
  • 0 kudos

nest downgrade with Gen. 3 thermostats

I noted my dissatisfaction with the Nest 3rd gen thermostats several weeks ago and did get a response from ZOE and Jenelyn (sp). I tried to reply to their offer of support and was then notified that my request was undeliverable, to either party. I li...

jimskyguy by • Community Member
  • 1026 Views
  • 5 replies
  • 0 kudos

Resolved! 2-Wire, 230VAC Compatible?

I am looking to install a Nest 3rd Generation thermostat and have a couple of questions. My current thermostat has two wires from my combi boiler. The thermostat is switching 230 VAC. The thermostat is powered by two AA batteries. First question - ca...

FrankL25 by • Community Member
  • 1256 Views
  • 5 replies
  • 0 kudos

Nest Thermostat won’t cool come spring year after year

Each spring when I need the AC, the Nest Thermostat won’t tell my HVAC to cool. I call the HVAC company for a tuneup and they say my HVAC system works great, but the thermostat’s “brain” is sending wrong messages. For the last few years I gone & boug...

BCtn216 by • Community Member
  • 2994 Views
  • 20 replies
  • 1 kudos

Can’t get my Nest Thermostat to display the Electronic code

I have an existing Nest account however, apparently I lost my ability to have my system show connection to my phone. When trying to go to add a product, it asked for an electronic code that does not register whenever I scan the QR code behind the the...

Swolfe812 by • Community Member
  • 629 Views
  • 4 replies
  • 0 kudos
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