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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16132 Views
  • 0 replies
  • 6 kudos

Cannot get 2nd nest thermostat added to app

I have two nest thermostats. I’ve easily added the first to the app, but cannot get my phone to connect the 2nd thermostat. I’ve connected it to the internet and followed the same exact instructions but keep getting connection error TF030

Johnnys by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Can a first gen Nest thermostat control a humidifier?

We have an old Nest thermostat that is working fine. I would like to add a humidifier on the furnace so I was wondering if I should look for one that the Nest can control or just get one with a separate controlThanks

Maturity by • Community Member
  • 2106 Views
  • 13 replies
  • 0 kudos

NO COOLING FUNCTION?

I have a 4 wire HVAC system with a jumper from RH to RC and have connected the wires from the old layout to the Nest accordingly, but there is no cooling function on the Nest once done. I've attached a photo here -> {--}, but realize the bottom row l...

Frost462 by • Community Member
  • 1897 Views
  • 19 replies
  • 0 kudos

Nest Turning Heater to 85??

Last night I heard the heater start up in the attic. I knew the thermostat was off. I went to the thermostat and sure enough it was running heat at 85 degrees. The house was at 77. I turned the heat off and checked the schedule. It was not set to run...

Phinleft by • Community Member
  • 1157 Views
  • 7 replies
  • 0 kudos

Google Mods - Can you please Look here to clear things up?

Mods or Google Reps, can you please clear the following up??The link below shows a compatibility check for a Nest 3rd Gen thermostat.https://store.google.com/gb/widget/compatibility/thermostat?hl=en-GB&GoogleNestCould you please go through the checke...

Heat Pump with Nest

Hello - I have a Trane heatpump system (13 years old). Whenever the thermostat turns the auxiliary heat (or even just running the fan) option on due to low temperatures, there seems to be a signal being sent to the heatpump and it makes a loud tickin...

Mark_13 by • Community Member
  • 528 Views
  • 4 replies
  • 0 kudos

Swapping a failed themostat for a new one

My uk nest thermostat failed with w5 Wi-Fi connection. Google have sent a replacement. I started setting it up but cannot get it to connect to the heat link. Do I need to do something to make the heat link look for the new thermostat?

Resolved! Just received replacement thermostat, keeps restarting

Just received my replacement thermostat for the one I had exhibiting W5 connectivity issues. When I try to install this one, I see the boot process begin, then it says, "Attach thermostat to the base". When I do that, I get a message stating that the...

PA32Pilot by • Community Member
  • 1952 Views
  • 12 replies
  • 0 kudos
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