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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4515 Views
  • 0 replies
  • 5 kudos

Boiler constantly on after Nest installation

Installed a Nest Thermostat 3 on Baxi 830 boiler; wired in Opentherm. Heating and hot water work, all controls work, however the boiler is constantly on, even when heat is zeroed or turned off.Any ideas? Thanks in advance.

ab22 by Community Member
  • 914 Views
  • 6 replies
  • 0 kudos

Resolved! No HEAT mode

My nest thermostat does not let me switch to heat mode - in fact heat mode is missing completely. The app shows "cool" and "off" modes. The physical thermostat just lets me turn cooling on and off. I've tried turning the temperature all the way up bu...

Nest Thermostat

I have connected the heat link to the combo boiler sometimes the heat turns on but sometimes it doesn't

Jaso by Community Member
  • 86 Views
  • 0 replies
  • 0 kudos

Horrible product & service

Worst experience ever. Nest thermo would not connect to network. Three different solution versions offered by awful off-shore customer service. First one said I needed to call my ISP to remove parental controls from the router. ISP called BS. Other s...

Quadster by Community Member
  • 353 Views
  • 7 replies
  • 1 kudos

Nest wiring phone number

Does anybody know if there is a number to call for help. I have a conventional heat system but I have two sets of wires in my walls and it should be compatible but it is not

Dana1678 by Community Member
  • 443 Views
  • 9 replies
  • 0 kudos

Why isn't there a "Multiple Schedule" option?

Please explain why there is not an option to set multiple schedules to toggle between depending on who is home. I'm not looking for a work around by using the ECO mode or other features. Instead, I (and many others) want the feature to set more than ...

Only shows cooling mode

Hello, My nest thermostat is only showing the cool mode. Anyway I can fix this? thank you!

Damarcus by Community Member
  • 450 Views
  • 3 replies
  • 0 kudos

Unable to use thermostat from my devices

When I load the Nest app from either my iPhone or iPad, the screen just shows Home and Add product - it no longer allows me to switch on/the heating or hot water. It’s connected to the internet; any ideas how I can get it to show the screen I’ve been...

Rename hotwater on one my thermostats

i have two nest thermostats, one that co trols heating and hot water, the other controls a different heating zone the water pump would be great if i could rename hot water to pump on one of the thermostats

marb by Community Member
  • 259 Views
  • 5 replies
  • 0 kudos

Resolved! Gen 3 to Opentherm on Ideal Logic+ 30P not turning on heating

Hello all.I've got my nest working, wired to the boiler I believe correctly. The boiler has had it's internal connections changed and displays "Opentherm: ON" in sensor readings. Yet I have no working heating.My question is, does the order T1 and T2 ...

Russ_T by Community Member
  • 1352 Views
  • 5 replies
  • 0 kudos
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