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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4519 Views
  • 0 replies
  • 5 kudos

Thermostats not working

Can't get nest to work. Charged battery & reconnected. But only reads. Wiring report, no power to rc wire

Compatibilidad checker

 is the nest compatible with the one I have ..,I can use your help and how to wire. My unite is an electrical heat pump. Thank you!

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Margchat by Community Member
  • 278 Views
  • 5 replies
  • 0 kudos

Wont connect to app

I already had the thermostat connected and running fine then bout 6 months ago it disconnected itself and won't reconnect....i get no error codes or anything..i just have to adjust thermostat manually. help please

Kcmom by Community Member
  • 226 Views
  • 3 replies
  • 0 kudos

Nest wire connections error 77.

Hello, i connected the wire that my previous thermostat had to the Google nest and I’m getting a error 77 message. Asking me to connect the heater pump, require wire Y1 to be connected. However I do not have a heater pump. Only baseboard heater. any ...

Denis007 by Community Member
  • 1034 Views
  • 15 replies
  • 0 kudos

GhGL thermostat compatibility for GE zone line

Is this system compatible the third gen nestin case the picture is not clear it’s B GL GH Y W C Ri did GL to G and the GH to Y2 but it didn’t work.is there something that needs to be changed in the setting as well when I connect it to the app? thank ...

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Amisin by Community Member
  • 736 Views
  • 5 replies
  • 0 kudos

Lower Eco cooling temp below 76 degrees

I am aware of how to adjust the Eco temperatures. That is not the issue.I want to know how to adjust the Eco cooling temperature below 76 degrees as this certainly cannot be the desired Eco temperature for everyone's environment.There must be a worka...

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