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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21756 Views
  • 0 replies
  • 6 kudos

Nest thermostat temp control reverse

Hello so I have had the nest learning thermostat for years and the battery just died and due to the inconvenience of ordering a new one I just bought the new nest thermostat and connected it just the same as my old one however the controls are revers...

Amlo290 by Community Member
  • 863 Views
  • 4 replies
  • 0 kudos

Resolved! Can't add nest thermostat to Google home

Hi - I have a nest set up in the nest app. I signed in using my Google account. I want to share access with family members so have tried to set up on Google home. If I scan the device from Google home the app doesn't recognise it and if I try to link...

DougieHC by Community Member
  • 13979 Views
  • 4 replies
  • 4 kudos

Schedule reverting to previous settings

We recently went away for 3 weeks and changed the schedule so that the heating came on for 1 hour in the morning and 1 hour at night and set the temperature to 17.5 as advised by our gas engineer.When we've come back, we submitted our gas meter readi...

joannesr6 by Community Member
  • 1276 Views
  • 9 replies
  • 0 kudos

Nest 3rd gen will not connect to wifi

Hi I have a 3rd gen nest thermostat. Recently installed. When it was first installed it worked fine but now it won’t find a wifi connection. nothing has changed so I don’t understand. It searches for a connection but won’t find any no matter how clos...

Thermostat schedule

I keep resetting the schedule temperature and times but the next day it has completely changed from the schedule set.

JoyceB by Community Member
  • 498 Views
  • 3 replies
  • 0 kudos

Nest learning thermostat frozen on home logo

Hi, I have a used Nest learning thermostat (2nd generation) that I'm trying to install in my home. It was my sister's but she moved and it's not compatible with her new system. I installed everything and connected the thermostat to the base, but all ...

MattJM by Community Member
  • 1932 Views
  • 5 replies
  • 0 kudos

Nest Thermostat Ignores Away Status

Recently installed and love the Nest Thermostat. I built schedules that worked fine. Then when leaving the house the Nest would go to Eco mode and stay there as expected. Recently, seemingly after an Android update, the schedule on the Nest continues...

Compatability

Trying to replace a 1997 CommandAire geothermal thermostat with a Nest Learning Thermostat. We have an F wire that I don't know what is for and its not on the compatibility checker. Also have y2, w1, w2, O, C and R. Any ideas in the F?

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