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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Options for "Hot Water" don't show up on the app or thermostat
The generation 3 product is supposed to allow for separate controls and setting for Heat and Hot Water. The instructions for setting the times for hot water indicate going to "Settings" and then "Hot Water"...Hot Water is not an option appearing eith...
Hot water not starting
Please help! I have a Nest Learning Thermostat. I have hot water on a schedule. About once a week, the hot water fails to come on. Boosting works fine. You have to go to the thermostat and click into the water icon (at which point it goes back to the...
Thermostat e TD023 error on setup
Just got 2 thermostat e’s for rental propertiesone I’ve setup with no problems, the other returns a TD023 error on setup, tried it with a different phone and also in my own house but it still won’t connect, also pressed dial in for 10 secs to reset a...
Help Is this Compatible?
This is the LG Thermostat that came standard to my house. Can I replace this with the Nest Thermostat? If so, which wires go where? I can venture a guess but I'd rather not guess.
Heat Link stopped working
Similar error to manyEverything was fine yesterday.This morning, error 71 on thermostatHeat Link has no powerBoiler working Isolator workingBreakers all fineNo power cuts or electrical worksManual reset does nothing, no lights at allAny help apprecia...
Resolved! Heat link not responding
My Heat link isn't responding I keep getting error code h71, I have reset the heat link turn off the boiler several times and it still will not connect to my thermostat. The light in the heat link is a constant yellow/orange will not flash green or b...
Nest Thermostat 3 shows wrong time
I've had my Nest Thermostat 3 (Learning Thermostat) for a year and it hasn't missed a beat. In the last few days, I've noticed that the schedule function wasn't working properly, as the heater would stay on after I've programmed it to turn off. I eve...
Resolved! How does ECO interact with schedules.
It isn't clear to me how the ECO setting interacts with the temperatures I've established in my schedule. For example, the current temperature in my home is 71º. The ECO cooling limit shows as 76º, however I have a schedule that is set to maintain a ...
Can I replace my Flash Thermoflash Digi 2 with a Nest Learning Thermostat?
HiI have a Flash Thermoflash Digi 2 thermostat and would like to know if I can replace it with a Nest Learning Thermostat?I've tried the online checker, https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest&pli=1 but that ha...
Resolved! Red wire is in C instead of R but jumper wire exist
I only have 4 wire, it seems the c wire is missing (blue/black wire) I only have the green, yellow, white and red wire.Whats weird to me is that the red wire is on the C terminal instead of the R terminal with a jumper cable towards the R terminal is...
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