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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Google Temperature sensor - not working

I have a google temperature sensor not connecting it connected for the first few days , then went offline in the appi removed it and reader it back, but it does not connect with the thermostat i have put a new battery in iti have tried some of the su...

DewIt by Community Member
  • 3 replies
  • 0 kudos

New Nest Thermostat E & Google Home plus Eco mode

I am stunned to have to send this note. Some time ago I purchased a Nest Learning Thermostat and connected it to the excellent Nest App and no problems at allYesterday, I purchased a Nest Thermostat E for my rental condo and ALL i wanted to do was ad...

Pabco by Community Member
  • 4 replies
  • 0 kudos

No email or response on warranty claim

I submitted a claim three weeks ago, this is the only update I can get and have received no direct response from Google since submitting my claim inquiry:“Recent caseWe're working on this support case for youClipsCase ID 3-0166000034655Last updated 3...

ElleMac by Community Member
  • 12 replies
  • 0 kudos

Nest Learning Thermostat wont add to next app

I purchased a new Next Learning Thermostat yesterday. It is installed and working; however, I am unable to add it to the Nest App. The app freezes when adding the location of the thermostat. How do I fix this?

cheri713 by Community Member
  • 3 replies
  • 0 kudos

Cool to dry will not turn on AC

I have a learning thermostat, AC and no separate dehumidifier. I have been away from home for more than 10 days. The humidity has been climbing steadily in my home. It has been over 65% for most of the last three days and it went to 71% this morning....

Jersey42 by Community Member
  • 6 replies
  • 0 kudos

Nest Won't Call for Heat

I'm attempting to complete the initial wiring setup for my new Nest Learning Thermostat. Photo included is what we came from, and Nest setup assistant advised the attached Nest configuration (circular wiring diagram). However, using that wiring with ...

Screenshot 2023-07-10 at 6.42.03 AM.png Screenshot 2023-07-10 at 6.29.56 AM.png
mckic006 by Community Member
  • 5 replies
  • 0 kudos

Thermostat won't connect to Nest App

Hello I purchased the new Nest Thermostat (193575007649) for my home and it's installed properly with our existing system and I added it successfully to the Home app.However I have not been able to add it to the Nest app. This is extremely important ...

Kevinco1 by Community Member
  • 6 replies
  • 1 kudos

Nest e195 after power surge

Hi we had a power surge and it blew the fuses. Now my nest thermostat is giving me a e195 error. I did a complete reset and it is now saying that my ac is turned off. I am at my wits end. .. Update the battery was drained on the thermostat so I try t...

JWolff by Community Member
  • 5 replies
  • 0 kudos

E73 - wire missing

I think you can see my problem. Short cycling. The problem has been pinpointed to the Nest as everything with the unit is working fine. Drains are clear, filter is changed monthly and it’s clean, no ice buildup on pipes, condensate drain is dripping,...