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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4529 Views
  • 0 replies
  • 5 kudos

Resolved! Turning heating on remotely

Hi, I am using the Nest app to turn on the heating remotely, which it says it has done. BUT when I arrive home nothing has happened, boiler hasn't started. When I then approach the thermostat it then links to the boiler and starts. So absolutely poin...

LeFrog by Community Member
  • 1194 Views
  • 7 replies
  • 1 kudos

Nest e replacing a ravenheat wireless thermostat

Hi I am trying to replace my current thermostat which is a old (12years) ravenheat wireless thermostat with a nest e but as there are no wires going to the thermstat how do I connect the heat link?

Dodger010 by Community Member
  • 558 Views
  • 4 replies
  • 0 kudos

Resolved! Why isnt my system compatible?

I just purchased a nest and the app says my system is not compatible but it is a brand new HVAC and it is not high voltage. Can anyone fill me in on why my system isn't compatible? Bonus points if you a know a way to make it compatible.

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BMax by Community Member
  • 3519 Views
  • 17 replies
  • 0 kudos

Resolved! Nest Heat Link Wiring Help UK

Anyone shed any light on how to connect these wires, tried a number of combos and nothing seems to enable Nest to turn on heating. Reinstalled old Honeywell and works no issue. The loop from L to 1 is also confusing me, and then into 4, but this is a...

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Ashok2429 by Community Member
  • 5698 Views
  • 4 replies
  • 0 kudos

Switching off wifi

I’m switching off the WiFi in my house and wanted to know if nest would continue working for n this circumstance?im moving house and converting the house into a buy to let and won’t need wifi for anything else l, but now worried that the heating sche...

Tam10 by Community Member
  • 472 Views
  • 2 replies
  • 0 kudos

AC Heat not working properly

I have a heat pump with Aux heat and I wire my nest to what I believe is correct. I get hot air when trying to get AC, Ive tried switching the O/B equipment setting but no luck.I have a Honeywell thermostat I'm trying to replace. I'm attaching both m...

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