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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Nest not working with AC

I installed my Nest successfully a month ago and have had no issues with my heat. However, when it came time to turn on the AC, it would activate the unit for a few seconds, then turn off. A few seconds later, would do the same. The AC would not stay...

CNYTeddy by Community Member
  • 3960 Views
  • 8 replies
  • 1 kudos

AC not working. HELP!!

It’s 81 in my house and the AC is set to 70. NEST said 2.5hrs to reach temp. WOW, that’s ridiculous! 6hrs later & it’s 80. WHAT! I don’t feel any cool air. How can I tell if the compressor is running? How can I fix this? Thank you!

kls by Community Member
  • 5582 Views
  • 17 replies
  • 3 kudos

Nest thermostat

I have had my nest for about a year. I just took the thermostat off the wall to re-initiate the iOS connection that was lost. Now, all the snaps appear to still be there and not damaged or broken. but the thermostat is loose on the wall. Please help.

Mgrassman by Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

Nest Compatibility

 Hello, I was wondering if one of y’all can help and let me know if my current thermostat wires would be compatible with the nest thermostat. There is also a blue wire in there but it is currently not being used on my existing thermostat. Thanks!!

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No cool mode

Hello, New install. Heat works well but there is no cool mode. Not sure about the wiring perhaps  Current thermostat old thermostat

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Nestoronto by Community Member
  • 601 Views
  • 10 replies
  • 1 kudos

Can't remove Home

I had two Nest Thermostat E devices installed and working at one location.They worked fine using the Nest app.I then installed a Nest Thermostat at a different location using the Google Home app.I can currently control this thermostat using the Googl...

bgoldie1 by Community Member
  • 214 Views
  • 1 replies
  • 2 kudos

Clicking Thermostat when A/C is on.

Thermostat is constantly clicking when the A/C unit is running, sometimes it keeps the A/C running but nothing is cooling. I noticed tonight that my A/C was running super hard, and there was zero cold air coming from the unit. This happened last summ...

Ngierke01 by Community Member
  • 191 Views
  • 1 replies
  • 0 kudos

No A/c Function

Help , I have a 4 wire system that controls my Furnace and AC. I can only get my Nest to run my furnace and not my AC. What can I do different with wiring. Thank you .

Lmo2020 by Community Member
  • 623 Views
  • 9 replies
  • 0 kudos
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