Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest installation- wire problems
Recently I purchased nest thermostat, and trying to installing it by myself but found out mine house is using strand wire and was told nest only compatible with solid core wire. If I hire a google certified nest installer , which cost around 130. Doe...
Existing wiring compatibility
Hi I’m looking to replace my existing thermostat with a nest product and want to explore whether my existing wiring is compatible. I currently have a Siemens REV23 thermostat and the wiring to the terminals go to point L and L1. There is a black wire...
Motion detected display won’t light up when sensing movement on my thermostat
Display won’t wake up when it senses movement in front of it.
Resolved! Nest Thermostat not showing in Home app
I have a brand new nest learning thermostat and I have installed it and connected it to the nest app, with my google account. This all works fine. The thermostat is connecting to the heater and can operate it, so thatks fine.but it doesn’t show up in...
Nest scheduling minimum heating periods 1 hour?
I've been trying to set our heating to come on for 30 mins in the morning.I looked at the instructions and have discovered the minimum time is 1 hour.Is there a way around it?Is Google unaware of the cost of energy at the moment?I installed Nest as a...
How to limit daytime pre-heating
We've just got a Nest and have limited the True Radiant pre heating but that only impacts it at night. During the daytime it keeps on coming on about 2 or 3 hours before it needs to be at temperature. Is there any way of limiting this in the daytime ...
Wiring Issue with Nest
I have a heating and ac system. The previous thermostat had a R, W, Y, G, C, and W2 wire. I never had any issues with the setup. The instructions found online said to connect the W2 wire to the O/B* connector on the Nest Thermostat. When I connected ...
Cant get nest to heat over 20.5c
My nest seems to be stuck at heating the house to 20.5c If I put the temperature above this it says its heating to that temperature but never hits it. It will turn off if i set below that.The radiators never get hot just luke warm. Its probably worth...
Thermostat compatibility?
The heating system has 2 wires, Red and White. The current thermometer is wired using R + a jumper to RC and the second wire to W. I cannot get the new thermostat to work?
Resolved! Linking thermostat to new phone
I successfully installed and connected my nest thermostat to my previous iPhone. This broke and I have a new iPhone. I therefore needed to to connect it to the nest thermostat to the new phone after I installed the app. I followed the steps in the ap...
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