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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4670 Views
  • 0 replies
  • 5 kudos

Nest Learning Thermostat

We bought a learning Thermostat just over a year ago. It stopped linking to the Internet and although we tried several time it still would not connect. It is now out of warranty and I have since discovered its a problem with nest. We were not too ups...

Resolved! Trane Electric Heater

How can something with only a few wires make you feel so incapable? I thought I had the compatibility check correctly; now, I don’t know. This unit controls my Man Cave and not the main house, so I went with the basic Nest, which arrived yesterday. W...

wired.jpg connections.jpg trane.jpg
PhilOlea by Community Member
  • 861 Views
  • 5 replies
  • 0 kudos

Multiple sites

Hi, I am looking to install Nest thermostats on 7 sites, most sites will also have multiple nests. I am happy with a site by site setup and use as I currently have 4 at my own home, but so I can manage 7 the most efficient way this is how is was goin...

Provide inside temp

When I say “Hey Google, what’s the temperature inside?"it no longer provides that to me. It says “sorry there was a problem”

PS123 by Community Member
  • 402 Views
  • 5 replies
  • 2 kudos

NestThermostat changes

One been reading the issues people have had with the nest thermostat changing temperature and moods by ridiculousitself randomly.. I can't believe that Google have not fixed this big. I am certain its a software bug their response that its the workin...

SophieF by Community Member
  • 258 Views
  • 2 replies
  • 0 kudos

NEST Heatlink Failure

Hi NEST!I had an issue with my NEST not working. After some process of elimination and testing, I managed to work out that the heat link was faulty. Luckily we have two nest systems, so I was able to swap the heat link boxes to test.Not having any he...

JamesT by Community Member
  • 362 Views
  • 5 replies
  • 0 kudos

Nest Home App

When I try to connect the thermostat to my phone, it asks for an entry code. The thermostat gives me a 6 digit code that is a combination of letters and numbers. My phone will only allow me to enter 7 digits - what can I do to solve the problem?

chreli6 by Community Member
  • 303 Views
  • 4 replies
  • 0 kudos

Heat link error H72

Heat Link not working. No lights. Thermostat shows a H72 error. It is connected to a working socket (we tested with a lamp) so the problem is the heat link, not the power source. Hot water is still working, heating is not. We bought it in Jan 2022. P...

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