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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4439 Views
  • 0 replies
  • 5 kudos

Home Assist

Hi - my nest learning thermostat is set to use hone assist to monitor my holiday let.Since installation in January it has NEVER registered an event.The ‘what decides’ setting is off for mobile & on for product so what else should I check ? Any ideas ...

WHSNest by Community Member
  • 239 Views
  • 2 replies
  • 0 kudos

need a backplate to a gen three thermostat

Sadly I cannot snap my thermostat to its backplate. I have a gen 3 google nest thermostat, and I can not get this unit to snap on. Looks like one of the little clips on the inside of the thermostat?Please let me know if you need an image for the post...

obguy99 by Community Member
  • 381 Views
  • 6 replies
  • 0 kudos

Pin Lock

The new Nest Thermostat is missing the 4 digit pin lock feature to avoid tampering when used in a community places like gyms. Will this feature be added later?

Man2006 by Community Member
  • 276 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Hi, I bought nest thermostat but it seems can’t be connected directly with O-General AC, which I have only R-W-B wires. I searched in websites and YouTube, it is required “Mini6 adapter” in order to connect and configure.Would you please support me h...

AAQM by Community Member
  • 401 Views
  • 5 replies
  • 0 kudos

Reviewing Installer

My customer asked me how and where can she leave a review for me? I did not know the answer !!! any help?Thank you.

R_and_M by Community Member
  • 606 Views
  • 4 replies
  • 0 kudos

1.4 system battery only 3.1v

What should a 1.4 model have for voltage? New NT says good but at 3.1v for days now. Goes offline daily. Okay if I unplug and reinstall at base.

SCF by Community Member
  • 1154 Views
  • 9 replies
  • 0 kudos

Resolved! Nest sensor on google home app

I recently migrated my Nest account to google home and can’t figure out how to add existing nest sensors to google home. Any help is appreciated

Matej8878 by Community Member
  • 1511 Views
  • 5 replies
  • 0 kudos

Nest Heat Link not working

I Have a Google Nest Learning Thermostat 3rd GenerationThe Nest Heat Link completely died on me and is completely unresponsive, no LEDs showing at all, tried in manual mode and this does not work when the button is pressed.I have tried all troublesho...

Spyglass by Community Member
  • 883 Views
  • 10 replies
  • 0 kudos

Resolved! Nest compatibility

Help pls!! confused if this is compatible with any of the Nest Thermostat devices, especially with the top right wire connected to W/E which is not on the compatibility checklist.

265FC731-7B7A-4604-918F-E8D7E103F8E9.jpeg
Mo719 by Community Member
  • 510 Views
  • 4 replies
  • 0 kudos
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