Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Broken Heatlink a year after installation. Still awaiting replacement
My heatlink broke around a year after installation and I've made contact with Google several times and a replacement was promised but this still has not been recieved. I was informed on the second follow up that this,was due to my location on the Isl...
kwh usage is high
I have read/viewed everything that I could get my hands on trying to solve. My electric company keeps sending me daily that my kwh usage is at least 25% more than normal I have set the heat pump balance to off. The emergency heat to 0. and I have red...
Will hot water control work on my communal heating system
Hi, I have bought a Gen 3 nest, the pics show existing programmer and thermostat wiring, the existing programmer allows me to control both hot water and heating, will the nest allow the same? I have a communal heating hotwater system but usually need...
Nest Thermostat stuck at "Continue setup in the Google Home app".
I’ve previously set up a basic Nest thermostat at a rental property, and it’s been working well. However, now the current guest is saying that the thermostat is stuck at the "Continue setup in the Google Home app" message, so they must have managed t...
Nest Power Connector
I can't seem to figure out which use case the Nest Power Connector solvesa) I only have two wires going to my thermostat and need a C wire that would normally come from a third wireb) my boiler has no C connector to provide power to the C wireMy situ...
Nest Learning OFFLINE
I recently installed a Nest thermostat and doorbell in my home in NY. This is not my primary residence and did this to control the heat for my tenant. Now this thermostat has been offline for almost 8 hours and I keep reading that I have to be at the...
Help wiring nest thermostat - baxiroca
Hello Everyone. I've a Baxiroca Victoria Plus 24/24f, so I'm not sure if I can install a Nest Thermostat. is compatible? Thanks!
maximum number of sensors with nest thermostat
I have one Nest thermostat and 6 sensors. I want to add more sensors. What is the limit?I found the following information on the Google suppose page but it makes no sense"How many can I have in my home?You can have up to 6 sensors for each compatible...
Nest 3rd Gen's - Cannot see them in Google Home app even months later.
Hi, I have had six 3rd Gen Nest thermostats in my home for a number of years. I had always shunned moving from my Nest login to using Google until recently. I tried migrating my account and that failed with an error. So I removed all my Nests off my ...
Can I connect nest gen 2 thermostat to nest app?
Hi do I connect a 2nd generation nest thermostat to the nest app.the 2nd gen thermostat does not have the qr code or the 6 digit setup key.or is this not compatible with the app???
