Troubleshoot a W5 Code on Nest Thermostat Read more
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wiring
My current Honeywell thermostat has 2 wires. One is Red to the R and Rc connection and a White wire to the C connection. It controls both heat and AC. Will my new Nest Learning Thermostat work with this set-up? how can i set up the Nest Learning Ther...
I can't sign in with my IOS app. I can sign in on the web site
I can sign in to the website for Google Nest (https://home.nest.com/thermostat/DEVICE_6416660000C645F3).I can sign into my Android app for Google Nest.I cannot sign into my IOS app for Google Nest.It keeps telling me 'Couldn't sign in." My email and ...
Unable to connect to wifi
HelloLike many others one of my nest thermostats have lost connection to the wifi. I have performed all of the recommended steps in troubleshooting guide. I have another nest that is working fine. I can not see ping data and the weave shows no connec...
Setting my thermostat while on vacation
Good evening. I have left on vacation and want to make sure that my settings are ok on my thermostat. I would like the cooling and fan to stay off until I get back. What setting do I need to use? Presently I have set my thermostat at 80. Because it i...
Nest only makes the radiators luke warm, even when set to the highest heat
My combi boiler can heat water up to 75 deg C,But when I set my Nest to 30 deg C, it only sets the radiator water heat to around 36 deg C.This means it never heats the radiators beyond luke warm, and the house never heats up properly.Any ideas why th...
Nest thermo power issue
Brand new Nest learning thermostat. Best Buy tech says I don’t have enough power to run thermostat. I had a regular one and it worked fine. I only have boiler to control so two wires.
Worse customer service
I have been trying to replace my not working thermostat after only couple of months and google can’t get me a replacement for more than two months now. This is the second one that broke in couple months. While I got the first one replaced, I was char...
Cannot complete setup in Nest App; hangs on serial number entry
Today I installed a Nest Learning thermostat and when I try to setup the Nest app on my phone it stalls on 'Choose the last 4 digits of your devices serial number'. The page does not display the serial number at all and there is no way to get past th...
