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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Installing google power connector at control panel

I have a 2 zone HVAC system and thus have installed 2 Google nest thermostats. Both were alerting me as to needing a c wire for adequate power supply. Google offers their power connector as a substitute. Now, I have tried to install the power connect...


Nest thermostat has a mind of its own

Hello all.I have had my Nest thermostat for many years. Never had this issue and it's only happening on my upstairs unit.Heating is gas. A/C is an outside unit. So, it's not a heat pump.It's happened several times this spring, but never before. I'll ...

Camper-11 by Community Member
  • 1 replies
  • 1 kudos

Resolved! Nest 3rd Gen Thermostat, heats when in cool

I installed a new nest 3rd gen learning thermostat. Wiring was all done correctly. However, when set in cool it heats. I confirmed the wiring configure for old Honeywell thermostat and the cooling wires for it were connected to cooling for nest. I un...

Resolved! Heat link stopped working

The thermostat is reporting error t72 "can't connect to Heat link". The Heat Link itself has no lights on and doesn't respond to the power cycle or reset procedure. There appears to be power to the heatlink terminals but no voltage sent out to thermo...

Marat by Community Member
  • 6 replies
  • 0 kudos

Sensor schedule flexibility

As others have requested, flexibility in sensor schedules would make them much more useful. Everybody does not wake up at the same time and should have the ability to adjust when sensor control moves from the bedroom to the living room. How hard can ...

larbush by Community Member
  • 5 replies
  • 2 kudos


Installed two nest thermostats. One works but can’t connect to second. I’ve tried manually restarting but it keeps saying that I need a factory reset.I would like to have advice on how I reconnect without messing up my one that works!

Ank by Community Member
  • 13 replies
  • 1 kudos

No Hot Water

Recently the hot water schedule or boost system doesn’t appear to have activated and heated the water. It appears to have happened now that the heating side of the system does not come on because of the change of season

Fenboy by Community Member
  • 3 replies
  • 0 kudos
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