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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4695 Views
  • 0 replies
  • 5 kudos

Accidentally changed emails and have lost connections

Hi, yesterday while traveling I accidentally changed my email login for Nest Thermostats. Now none of my thermostats are connected to my accounts. Google seems to say that I can't change the new email address.1. Is there a way to go back to my old em...

marikaco by Community Member
  • 179 Views
  • 0 replies
  • 0 kudos

Thermostat does not turn on gas or ignition

This recently started happening. Our thermostat and heating system have been working fine together for quite some time now (over two years) just recently have we run into issues. The issue is that when the heat is on and it reaches the set temperatur...

klopes by Community Member
  • 1480 Views
  • 10 replies
  • 0 kudos

Nest E

Hi i had a heating engineer connect the heat link to the boiler, all good it can turn the boiler on and off.However i plugged display into verified working socket next to boiler and nothing! Nothing on screen at all and pressing button on screen gets...

sylvesm by Community Member
  • 129 Views
  • 0 replies
  • 0 kudos

Compatibility

 Is my HVAC compatible? I cant tell with the W/E wire. The nest wouldn't power up. Then when I put my old one back on. it wouldn't power up either.

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Mbrazel31 by Community Member
  • 179 Views
  • 1 replies
  • 0 kudos

connect Nest Thermostat to Alexa

There seem to be many threads about how to reconnect Alexa to Nest after migration to Google but no final answers on how to do it. Anywhere to find that? Anyone have an answer? Can you reverse migration?

MVEBA by Community Member
  • 339 Views
  • 0 replies
  • 0 kudos

nest thermostat e

The Nest Thermostat E is only compatible with one stage of heating, one stage of cooling, and an additional stage of either heating or cooling. does that mean if i have a 2 stage heating( 2 levels of fan speed and heat valve) i ok?

roelandtj by Community Member
  • 253 Views
  • 1 replies
  • 0 kudos

Offline - wifi password

Due to a power outage my thermostat went offline. After power restored it asked for wifi and pw. It keeps telling me that the pw is incorrect. All my other products such as RING cameras, etc are connected. What is going on?

H71 Error

Hi, My thermostat shows ERROR H71, i have tried every single to connect likeRestart Thermostat Option for link a replacement thermostat with heat link IDOption to relink with heat linkjuat to let you knkw i am aware how to out heat link in search mod...

Shahid77 by Community Member
  • 133 Views
  • 0 replies
  • 0 kudos

Lost thermostats screen to enable temperature adjustment

I suddenly lost my ability to adjust the temperature of the house on my nest app. I’m still getting the screen with “home/away”, but the thermostat doesn’t come up. I can verbally ask Alexa to adjust the temp, but can’t get my phone to show the therm...

timvt by Community Member
  • 344 Views
  • 3 replies
  • 0 kudos
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