Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest wired up, not blowing cold air but says “cooling”
Here is a picture of my old thermostat. To my knowledge it does have a heat pump. i have my nest wired up with that brown wire on W and the clear wire on the left on W2. I have to reiterate that although this picture makes those wires look orange an...
Thermostat not working
Our device won’t turn on the AC or the furnace. Gives the “delay” error. Have tried restarting and a complete reset. It’s a second gen learning thermostat and it says there are no software updates available but I’m on version 5.9.4-5 and the website ...
Nest thermostat stopped working.
My AC stopped working a few hours ago. Black blank screen on nest. Can’t access anything on it. Unplugged/plugged. Nothing. App says offline but wifi is working on everything else. It’s only about 5 mos old. What do I do? It’s already 80+ degrees in ...
Nest Thermostat wiring issue
I am replacing my Sensi (which works perfectly) with a Nest Thermostat. I have the following wires connected to my Sensi:Rh <-- RedW <-- WhiteG <-- GreenY <-- OrangeC <-- Black I connected the wires on my new Nest Thermostat as Follows:R <-- Red (Rh)...
Heatlink not working
Hi,My heatlink has decided to stop working today and i can't get any lights to come on. It is only two years old and has been fine up until now. I have read that this seems to be a common problem and is usually down to a short circuit within the heat...
Google home and nest connection
After installing a new Nest thermostata in a second house, I had to use Google Home for control. Now I can't get my current thermostat to show up on my Google Home page for this house.
Nest thermostat
Heat link has no lights but power going to it
Heat link won't switch off
Hi,Recently, my Heat link has not switched the heating off, eventhough the stat says it should be off. This is happening randomly and the only way to turn the heating off is to kill the power. I suppose I need a new Heat Link. pf
How to wire our Nest Learning Themostat 3rd gen
We have a Heil forced air heating system and a separate air conditioning system. Below is a pic of the wiring of our current thermostat. Any suggestions about how to wire the Nest? Thanks.
Can nest thermostat sync with two accounts and smart phones?
My husband set up our new nest thermostat with his Google account. I installed the Nest app on my smart phone, but cannot enable it with the thermostat. Is the nest thermostat limited to only one account? Or can two people control the thermostat?
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