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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Nest thermostat offline

Nest disconnected from WiFi a few days ago and now won’t recognize and WiFi network. I have followed all troubleshooting tips on Google and still won’t recognize any network. From what I can tell this is a known issue?

Solved: no power on rh1

I have had an issue where my nest was shutting down within a minute or two. It says no power on RH1. After several removal and charge. I got the same answer. I bought a new nest thermostat and same thing happened. I called my plumber who is also an e...

fl2 by • Community Member
  • 72 Views
  • 0 replies
  • 0 kudos

Nest Thermostat Heat Not Working

I am having trouble with my recently installed Nest thermostats. I have 1 upstairs and 1 downstairs, and they're both having the same problem. The tstatt is set to heat, but cold air is coming out of the vents.I had a picture of my honeywell wiring s...

TC_B by • Community Member
  • 394 Views
  • 9 replies
  • 0 kudos

Need a return Lable

One of my Nest Learning Thermostats isn't connecting to WiFi. I went through the process of getting Google to agree to replace it. They sent a pdf for a return label but I didn't send it and now it's past the return date. I need a new return label.

ETSeid by • Community Member
  • 150 Views
  • 5 replies
  • 0 kudos

Google Nest Home Report rating with Heat Pump

Hello,I was wondering if the ratings in the Nest Home Report take into consideration that Heat Pumps will run longer, but more efficiently. My latest Home Report only awarded me 2 leaves due to the amount of run time for the heat pump.I have the temp...

ShawnA by • Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

Nest home reports for November on December 28th?

I've owned a Nest Learning thermostat for over 4 years now. One thing that is consistent is that the monthly home report email is getting more and more stale each month. For the recent example, I got my monthly home report for November 2023 on Decemb...

NestOwner by • Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest thermostat

How do you get in touch with Nest to replace a non working Nest???

Skf2 by • Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

Nest not switching on hot water

I'm currently having problems with my nest 3rd gen thermostat. My issues are; Nest does not tell the boiler to switch on hot water for my tank system. On the app and the nest itself is orange indicating that the water is heating up. But when i go to ...

Rookie786 by • Community Member
  • 83 Views
  • 0 replies
  • 0 kudos

My nest keeps changing the temperature with all settings off

Hi, I have 2 nest learning thermostats and they keep cranking my temperature to 74 degrees randomly. I've tripled checked my settings and literally every learning or automation setting is turned off and I can't figure out why the temperature keeps ch...

Resolved! Nest sensor remains connected to old account

I've had my nest learning thermostat and nest temp sensor for about 1.5 years. Last week I couldn't access the app anymore and was asked to migrate to Google. I already used a Google account and password for my account, but it will not work. Therefor...

Doctortlc by • Community Member
  • 475 Views
  • 5 replies
  • 0 kudos
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