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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21776 Views
  • 0 replies
  • 6 kudos

Away or asleep

How can my system know whether I am AWAY or just sleeping when the thermostat isn't in the bedroom? One hour of inactivity at the thermostat triggers AWAY mode but when I sleep, there is no activity and I don't want my heat or A/C to go to ECO temper...

Hobo636 by Community Member
  • 296 Views
  • 0 replies
  • 0 kudos

Precooling

What is this precooling? how can I take it out? ever since this showed up. it hasn't been that cold even I set it to another temperature

Johndim97 by Community Member
  • 1370 Views
  • 3 replies
  • 1 kudos

Thermostat Wifi and Bluetooth not working

So I moved to our new house and the last owner had the thermostat E installed. I did a complete reset and now I am trying to setup a new wifi connection but it does not recognize any network or Bluetooth connection. Customer support is telling me tha...

sourabh05 by Community Member
  • 964 Views
  • 6 replies
  • 0 kudos

Problems reconnecting to the heat link

I am having trouble reconnecting with thermostat E to the heat link E, initially it stopped responding to voice control, so I reset it, only now when prompted to scan the QR code, I bypass it as there isn't one and it asks for a 6 digit code, which I...

JasonEcc by Community Member
  • 1460 Views
  • 8 replies
  • 0 kudos

Nest thermostat wiring help

I have a problem as the nest app doesn’t let me go past some steps due to the wiring I have in my system. The photos attached are at the thermostat and at the system. Can someone let me know which way to go.  

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DU7 by Community Member
  • 374 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

At our vacation home in Florida, I had my Nest Thermostat (SN 24151J3DB2GW4C) installed yesterday by an HVAC professional, setting it up with the Google Home APP and scanning the QR code. But when I go to the Nest APP, there is no product appearing a...

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