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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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the fan is not working after installing nest thermostat

Hello, I just installed my new thermostat today, heat is working but the fan is no longer working. It was working fine with my old thermostat before installing nest. The green wire is properly connected to 'G'. Is there anything I am missing?

No icon

I do not see nest icon on my thermostat 

Chedner by Community Member
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No heat

Just hooked up the new nest. I noticed if I set a temp the furnace will not come on. However I can control the fan from auto to on. Any ideas?

Mj67 by Community Member
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Error Code E72

My thermostat was working, but I removed the display from the base and got an E72 code after I replaced it. It says "E72 WIRING REPORT No power wires detected. Rh or Rc wires required." For a while the equipment diagram on the thermostat showed that ...

Cannot log in to Nest App on iOS

The Nest app does not allow us to complete the log in process using Google sign-in. When we enter the email address and press "next" we get a progress bar that flashes across the top of the sign-in page, but never progresses to where we would enter a...

JB2 by Community Member
  • 232 Views
  • 0 replies
  • 0 kudos
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