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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14807 Views
  • 0 replies
  • 6 kudos

Nest App not synced to the thermostat

My app shows the target temp is 65 on Heat mode, the current temp is 74 in the house; and the heat is on stage 2. At the thermostat all of the readings say the same but that the heat is not on. I’ve also confirmed that the heat is not really on.

Chappy17 by Community Member
  • 710 Views
  • 5 replies
  • 0 kudos

Icon

There is a (•) symbol showing. What does it mean? 

All315 by Community Member
  • 503 Views
  • 3 replies
  • 1 kudos

Nest wiring

I purchased a 3rd gen. Nest Learning thermostat. I took a pic of the wiring in my original thermostat (although there was a black wire not connected, just covered with electrical tape?!?). I do have a heat pump. My air conditioner worked fine prior t...

FC91ACBB-E422-4B41-B76B-D4665C8D1956.jpeg
Tlippy26 by Community Member
  • 813 Views
  • 5 replies
  • 0 kudos

Error h72

Working fine all of sudden no lights reset nothing is there anyway get a replacement heat link as dead? There a 2 year warranty on this product?

D1ck1eboy by Community Member
  • 834 Views
  • 4 replies
  • 0 kudos

Nest 3rd generation error h71 - heat link won’t restart

Hi there, hoping to can get some help. Yesterday my thermostat lost connection to the heat link giving a H71 error. I did unplug and move the thermostat when decorating, but it connected back up when plugged back in, but then lost connection about 30...

Justin79 by Community Member
  • 2826 Views
  • 31 replies
  • 0 kudos

Google nest learning thermostat and heat link error H71

Hi,I have had a nest thermostat and heat link arrangement for a little over a year, when first setting up it was a bit temperamental but after that it has worked fine……..until a couple of days ago. I kept getting error H71 and no matter what I do (I’...

Metin by Community Member
  • 714 Views
  • 6 replies
  • 0 kudos

Not cooling

Hi, system does not seem to be cooling the house. System worked fine with previous thermostat but since installing nest, the air being blown out doesn’t seem cool and my system ran for 4 straight hours and the temp didn’t change at all. Seems like ma...

cRyan10 by Community Member
  • 3077 Views
  • 6 replies
  • 1 kudos

Heat Link not working H72

Good morning. Our Nest Thermostat stopped working over a week ago. H72 error message came up on the display. There is no power to the Heat Link at all. No response when pressing/holding the button on the heatlink. What type of Nest thermostat do you ...

horrox342 by Community Member
  • 2080 Views
  • 18 replies
  • 0 kudos
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