Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Help on thermostat compatibility!
Requesting help, I am very interested in purchasing a Nest Thermostat, but I am not sure if it is compatible with my home. It now has seven wires already connected and they are R , W/Y, Y/A, GI, Gm, GH, and C.
NEST Thermostat failed - support case being ignored for 6 months. Case ID [7-7341000031755]
Hi - been trying to return/exchange a failed NEST Thermostat for six months, and understand covid has depleted the support staff - but I've paid for this dying device. The +61 1800 905 941 number is always closed....six emails unanswered, case still ...
Resolved! Multiple c wires
I have a natural gas furnace (converted from oil years ago) with an old honeywell mercury thermostat that I was hoping to replace with a nest. The old thermostat has wires labeled R, W, and 2 wires labeled C.Using a multimeter when I connect the R an...
Air conditioning quit cooling when internet connection was lost.
While having the house painted, the internet wire was disconnected. The AC compressor quit cooling and only the fan was working. Checked the compressor and the outlet freon line was dry and warm. After restoring the internet connection, the compresso...
SunWarm Thermostat
I have old SunWarm ThermostatModel TS202-2Electric Heat only, trying to find out if I can replace it with Nest I will attach the picture of the back of the plate with wiring diagramany help is greatly appreciatedback of the plate
Resolved! Google Nest Thermostat set up
Wondering if someone can offer guidance on this... Under each wire color there is a letter... Red is R, Black is C Green is E1 and White is E2... How do I configure this on the actual nest? Thanks for your help!
Resolved! 2 wire connection for nest thermostat -E294
I have a basic 2 wire, 24 volt furnace thermostat cilrcuit. Which terminals do I connect the wires to on a Nest Thermostat. I presentoy have an E 294 error with the wires connected to "W" & "R".
NEST does not cool anymore
I had my nest for about 2 years. 3 gen, etc. After 1 year, the nest backplate broke completely. Furnace and Heat Pump would not work at all. I called Nest, they shipped out a new backplate. About 6 months later, attempting to run cooling, the NEST WI...
Fan
I have been searching for help. It is definitely the thermostat.this happened a few months ago to me when it was really cold.Now it’s happening again. Last time I did a factory reset deleted the app and my account. It worked. Before all that I tried ...
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