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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22017 Views
  • 0 replies
  • 6 kudos

No power m20/e298

Have done the troubleshooting for this error. We had the Y W R greyed out. Hubby stripped them and re-wired. Still getting error. It is hot as heck out. Ugh

Degojen by Community Member
  • 283 Views
  • 0 replies
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Nest Not Paying Attention To My Schedule

I have my Nest scheduled to 78 from 8:00 a.m. to 11:15 p.m. and then it goes to 76. Lately, it is still on at 8:00 a.m. and beyond and when I check the temperature, it says it is 76 until a later time - it should be 78.Why should this happen? I am in...

terri232 by Community Member
  • 232 Views
  • 0 replies
  • 0 kudos

Nest stuck in software update

We have a 3rd gen Nest thermostat & it has been “software updating” for over 14 hours - indicated by the green blinking light and black screen. The reset, push and hold for 10 seconds, does nothing. This seems like a fairly common issue given other s...

Krista1 by Community Member
  • 274 Views
  • 0 replies
  • 0 kudos

Heat/Cool Mode Lock

Documentation says, while the thermostat is locked:"Anyone can turn the thermostat’s ring to change the temperature within the range you’ve set"It seems that this is only possible in HEAT -or- COOL mode not HEAT*COOL mode.I see many post asking for t...

Condo612 by Community Member
  • 2750 Views
  • 11 replies
  • 2 kudos

Nest thermostat keeps rebooting

My Nest thermostat keeps rebooting.It’s blinking red, which supposed to indicate lack of charge, so I charge it via USB. But it then boots up, then it will go to red blinking….then reboots, then red blinking…

Mingch by Community Member
  • 730 Views
  • 3 replies
  • 1 kudos

Pathetic Experience - Nest Thermostat Support

I have had a very pathetic experience dealing with the nest thermostat support, we have been using more than 20 nest thermostats in our home.I called nest thermostat support for the first time but they say that they cannot support customers residing ...

Nest0014 by Community Member
  • 550 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Compatibility

 Hi all! Attached is a photo of my current thermostat. Really having trouble figuring out if mine is compatible with the nest thermostat?

A687CB65-BC5B-40A4-A4A0-B349D6297934.jpeg
bwhite228 by Community Member
  • 247 Views
  • 0 replies
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Update on switching from heat to cool when locked

When will the software be updated to allow heating and cooling in locked mode? I see several posts about this with responses that you value feedback but it still has not been updated. When can we expect this to be available.?

agerardot by Community Member
  • 200 Views
  • 0 replies
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Nest Thermostat cannot control this equipment only when locked

My nest thermostat will come up with the equipment detected screen and then the screen with Your thermostat cannot control this equipment properly without wiring changes. I have not seen this happen if it is not locked. This is installed in a rental ...

agerardot by Community Member
  • 409 Views
  • 0 replies
  • 0 kudos
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