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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4524 Views
  • 0 replies
  • 5 kudos

Multiple Nest

I have two nest learning thermostats, one in the entry and the other in the hallway. I can connect one but not both. Both can connect to my wifi, but only one connects to my phone app. I've tried adding a new product and after entering the entry key ...

Boiler isn’t turning off

My thermostat is working fine and has connected fine. But. Although the thermostat says the boiler is off. It’s not. I can’t seem to get it turn the boiler of at all. I’ve had the thermostat for 1 year. This is a new problem

Immy by Community Member
  • 309 Views
  • 2 replies
  • 0 kudos

Defective nest learning

Having an issue with the nest reading an accurate room temp. 8-9 degree difference. After 2 hours with nest support they determined I need a new unit. They could only do refurbished. How do I get a new one for my defective one. Please advise.

a002780 by Community Member
  • 130 Views
  • 0 replies
  • 0 kudos

Keeping radiators warmer for longer period in Winter

Had a Nest installed this year in March/April and only now properly using it during winter.Is it possible to set the Nest Thermostat to keep the radiators in the house (based in UK) on for a longer period of time to keep the rooms warmer? When the he...

AndyW89 by Community Member
  • 1685 Views
  • 9 replies
  • 0 kudos

Oil burner

oil burner won't switch on with nest thermostat, but when it falls below the Nest emergency temp setting the oil burner turns on

mjnewton by Community Member
  • 235 Views
  • 0 replies
  • 0 kudos

Heat permanently on ?

Nest appears to be working properly , however heat is signal is permanently. I had to disconnect white wire to stop furnace . I did reset set nest twice but still same symptom. Even removing nest from base there is till have a closed heat circuit .

JRT750 by Community Member
  • 374 Views
  • 2 replies
  • 0 kudos

NEST not turning off the heat

Since early November heat comes on at night and does not turn off. I have reset the NEST three times this week. i have to turn the heater main switch off to turn the heat off. I installed the NEST on Jan 7th, 2021 and it worked fine till this Novembe...

Nest thermostat

Can i use one thermostat with one two zone heating? Be able to control each zone separately

skra by Community Member
  • 234 Views
  • 1 replies
  • 0 kudos
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