Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Cooling instead of heat.
I installed a Nest Leaning Thermostat last week. We have had ac on since. Now we need heat. I have reset. And have changed from O to B still no heat. Photos to show factory, Nest. Any help would be great. Thanks.
Resolved! Heatlink not working
Google Nest Thermostate v3, suddenly heatlink refused to connect (yesterday the 7th of May 2022), when checked there are no led`s active anymore, so it seems that the heatlink got no power. Tested on other powerports, but the same thing, so guess hea...
Nest thermostat app
I have 2 thermostats many many miles apart, each with their own home. Up until a week ago everything was fine. Now all I get is the screen showing either Home or Away with a + sign. If I touch the Home it switches to Away and vise versa. It will not ...
Nest - please make the timer more flexible
With rising energy bills people need to save more and use less unnecessary energy. The optimum time my water tank needs to fully heat is 47 minutes (don’t ask how I know that!).Why am forced to choose either half an hour or an hour to heat my water? ...
I just did a Factory reset of nest. How do I connect to my app on my phone
I had to factory reset due to lack of communication with the app. How do I reconnect to the nest?
Resolved! Brand new 3rd gen not following schedule
Hello, I have a new 3rd gen....with a 4yr old trane furnace. Very simple. Here. 1. Does this thermostat have early on?2. I schedule my heat to be at 68 at 6am daily. Woke up and it's at 67 indoor and didn't click on. I do not use routines or proximit...
Add to 2nd home
Can I add only one thermostat on the Google Home App? I have 2 homes. Trying to add/connect to primary but won't allow me. Anyone know? When I scan code it doesn't add it.
Send information to install contractor when issues occur
A nice feature to have would be if a boiler/furnace is running excessively and notifies the installer (install company in settings) about these irregularities. Proactive installers/service results in happier customers. either an email or notification...
A/c runs when heat is on
When we turn the heat on, the a/c still runs. We tried switching the heating and cooling wires and then the heat runs whether is set to a/c or heat.
Nest red light
We have had our Nest E unit for a few years now and it has worked well. A couple of days ago it showed that it couldn't connect to the wifi. I attempted on multiple occasions to connect it to no avail. Soon after the blinking red light came on. Two d...
