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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Resolved! Need to update wifi netid on Nest Thermostat

Hi, my Wifi network was just updated and now has a new netid and pswd. When I looked at the help site, it showed this.... Change Wi-Fi network nameRequirements:Network names must be between 1 and 31 characters.Make sure there isn’t an accidental spac...

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giuseppe by Community Member
  • 652 Views
  • 3 replies
  • 0 kudos

Compatibility

 Is my nest thermostat compatible with my current wiring 

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Nest with commercial 10 ton rooftop unit

I have a Goodman 10 ton package unit that I am trying to install a Nest Learning Thermostat on.When I first installed it the previous thermostat only had a Y1 and when hooked up that way I got a fault when I "tested" the wiring. I have gone to the un...

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jcalagaz by Community Member
  • 1369 Views
  • 5 replies
  • 0 kudos

Thermostat won’t hold charge

Hello, my nest won’t hold its charge even after charging it for hours. I am attaching a picture to show the levels. We are using the usb method to charge the device.thank you!

Heat/cool mode

Whilst in this mode how do I set it to heat and cool to the same temp?thanks

Nest Thermostat turns boiler ON but not OFF.

Has anyone else had the following issues and resolved it? Nest thermostat turns boiler/heating on, but when using the thermostat and turning the boiler off, the thermostat shows off but the boiler is clearly still on.

AdamL by Community Member
  • 698 Views
  • 5 replies
  • 2 kudos
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