Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
iThermostat E Wiring compatibility
Hi please can someone help confirm if my current thermostat is where i should be installing my Heat Link for the Thermostat E?Are the A & B wires here all i will need for install? don't want to take anything out the box until I'm sure it is suitable.
Heat link fault h71
My first Nest lasted about 2 years my second one 4 months same fault heat link fault h71. I am sure I am not the only one with this fault. No help from Google promises to come back in 24 or 48 hours nothing. I give up Google. So I hear the Wiser ther...
Nest Wi Fi connectivity
My nest will not connect to wi fi anymore. It used to connect fine and my second unit upstairs has no problem connecting. I have gone through all the trouble shooting steps and no luck. ??
Heat link Not working
Hi, My Heatlink has quit working. I still have lights showing up on it but it never turns on the boiler. I've reset it and turned on the manual heating function, however the boiler doesn't turn on. There used to be a click from the heatlink when it t...
Closing Camp
I am closing my camp for the Winter. The power will be off. What do I need to do to my Nest thermostat?
Resolved! Heat link no power
Hi, I have 2 heat links installed, one of which has stopped working, the other is working perfectly. They are wired through the same fuse box and into the same boiler. The unit has no lights on, we've followed all suggestions found on the community s...
Heat Link power off
Hello,I’m unable to connect my thermostat to the Heat Link, so I have no heating. No lights are on the Heat Link, or come on after trying to reset it. It was installed along with a new boiler in July 2019.I’d be grateful if someone would help me.Rob
Help with google nest thermostat wiring
my electrician did this but it's not done properly because there is no heat, I had a honeywell 50018270-002,
Wrong outside temperature
Hello,I've a problem with my Nest Thermostat: the outside temperature is definitely wrong.There is a difference of 9-10 degrees with the real one. (took by website and manually measured)I already tried to change the zip code of the city, tried to sea...
My nest thermostat humidity 0%
I am based in EU.I bought the nest thermostat and after 2 weeks the humidity is expressed as 0%.I have tried to restart and then to reset Nest thermostat but the humidity level is still 0.How am I supposed to handle this?
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