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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23106 Views
  • 0 replies
  • 7 kudos

Resolved! No power to heat link

No power to heat link. H72 error on thermostat. Have tried turning power off to heat link then back on after 10 minutes. No response to holding down the button. No power to unit. Installed March 2019. The unit is powered by the same supply as the boi...

Bainbridge by Community Member
  • 6150 Views
  • 25 replies
  • 1 kudos

Location doesn’t work

Phone location set to Always for Nest app and location always says not here eff be en though I am home. Location Works for other apps fine. Tried rebooting phone and many resets but no luck

kenatcman by Community Member
  • 565 Views
  • 1 replies
  • 1 kudos

Nest thermostat won’t charge

My battery was low on 2 of my 3 thermostats, so I tried charging them with a usb cord. They both charged up and then died again. Now I cannot get them to charge on the wall or with a usb. I just bought them last year, could the batteries already be d...

Timmypeels by Community Member
  • 1476 Views
  • 2 replies
  • 2 kudos

Broken tabs on thermostat

The two top tabs on my Nest thermostat (3) are broken and the thermostat doesn't stay mounted firmly enough to the base for it to function. Is there a replacement for just the back cover?

Fan constantly runs

The fan constantly runs. I checked there is no schedule and the cool to dry is off.

MTM by Community Member
  • 1085 Views
  • 3 replies
  • 1 kudos

H72 error code

H72 error code, heating not working and new born baby in the house. Cannot find who to contact and google nest have no contact details

Bpandy by Community Member
  • 10122 Views
  • 5 replies
  • 0 kudos

Link to Alexa

Had to replace Nest Thermostat and now cannot link to Alexa 

Wukie76 by Community Member
  • 663 Views
  • 1 replies
  • 0 kudos
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