With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
wiring compatibility issue
Your online wiring compatibility chart web page says they need to take a closer look and to send you a pic. See attached. Previously purchased a smart thermostat that didn't work with the current wiring because new thermostat didn't give me separate ...
Nest thermostat turning boiler on by itself
I have a Nest Learning Thermostat, and it's turning my electric boiler on by itself at random times. We have a thermal store for our heating, and Nest has been turning it on to heat up the water in the thermal store at random times. I've turned off a...
Nest E thermostat.
I want to install a Nest E thermostat to my conventional system but the wiring on my ancient British gas SR1 is a little vague. I have wires to N L and call with an earth. Googles on line compatibility checker says it won't work but I'm sure that tha...
Heat link stopped working - Only 1 year old
Hi,Had a Next Gen 3 installed with my new boiler 1 year ago. The Heatlink has stopped working, no lights, no over ride, nothing.How can I look to get a replacement?Steve
W5 error
I can't connect my nest thermostat to WiFi and have spent hours on chat support going through all the troubleshooting. Now they want a pic of the w5 error, but I can't seem to find it again. I am so frustrated
Google Nest Thermostat E (T4000ES) Need a Wiring Base
I just purchased a Google Nest Thermostat E from Lowe’s and there’s no base in the box. How can I get one? Please help, really want to install this unit.
Heat link
The heat link is dead, I have tried the re-set and it has no lights. I bought this last year? I am right to understand that it has 2 years warranty?
Help wiring a Nest E Thermostat - no existing thermostat
Hi, We have a Baxi Victoria Condens 24/24 F combi-boiler here (in Mallorca) which was installed last year. Turns out that they did not install a thermostat at the time.I already bought a Nest E thermostat but the plumber is not so keen about installi...
Resolved! Nest Heatlink - no power, dead unit
Hi,I have a 3rd gen nest thermostat that will no longer connect to my heatlink, the thermostat itself looks fine. The heatlink was installed in July 2020 and has been working fine up until last week. We've had no power cuts and no maintenance on the ...
Nest 3rd Gen - Hot water without internet?
Hi All,I fitted my Nest 3rd Gen thermostat about a year ago and all seems good.One thing I would like to know is should the hot water (water tank) scheduling still work if internet access is unavailable?So a few weeks back I woke up to find the inter...
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