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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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  • 0 replies
  • 5 kudos

Nest thermostat h71

I have 2 nest thermostats and they both lose connectivity but the upstairs one loses it nearly daily and fixes itself. The error message I get is the h71 error. holding in the device to restart normally fixes it.818- 1540 ms ping signal strength - 79...

Ranj by • Community Member
  • 84 Views
  • 0 replies
  • 0 kudos

Google Nest Thermostat not tapping

hi, we have a google Nest Thermostat, works just fine as far as turning the ac unit on and off but for some reason we won't be able to tap to change setting etc. Can you guys help me? thanks

No Hot water

Hi Everyone,please help No Hot water, while In schedule or on Boost ,sign stays gray in the app, can hear click in the heat link,but boiler not firing up. We have a system boiler . I tried to reset to factory settings,still no luck. Please help.thank...

PaulLucan by • Community Member
  • 303 Views
  • 7 replies
  • 0 kudos

Resolved! How to connect a new phone to active nest thermostat

I have a new phone and after transferring my data, I have to now "add product" on the Nest app. I am unable to because as we all know by now, the nest key code does not show up on the thermostat if already connected. How do I get this key code? I con...

Vieve by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Nest time to temperature not showing anymore

House only has heating. Usually set to between 19-21C and increased or decreased as required manually with the app. No Auto leaning -set to off . Yesterday some guests set temp to 31C! So system usage for the day was for 9 hours instead of the usual ...

Compatibility?

I’m interested in getting a Nest Learning Thermostat, but I’m not sure if my wiring is compatible. Can someone help? I have all the colors except orange.

SandyFor by • Community Member
  • 301 Views
  • 5 replies
  • 0 kudos

Nest Thermostat replacement

Hello I received an email from you stating that you have identified an issue with my Nest Thermostat and its ability to draw power from the heating or cooling system. My serial number is ######. Please let me know if you need anything else For the sa...

Nest learning thermostat

Hi I can’t seem to fix my nest thermostat into the nest stand. The four hexagonal plastic bits won’t click into the 4 screw holes like they’re sposed to, which means the base sits proud of the stand and so the screws aren’t along enough to fit throug...

charlie7 by • Community Member
  • 121 Views
  • 1 replies
  • 0 kudos
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