cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16159 Views
  • 0 replies
  • 6 kudos

Heatlink no power

Hi, My heatlink is no longer receiving power. I have already replaced the power cable but this does not solve the problem. My heatlink is 4 years old but I can still expect it to last longer. Can I escalate this somewhere? Read that it is a known pro...

Only cool in mode

I have a Google Nest learning thermostat 4th generation and only have cool showing up in Modes, I was reading on an old post that wiring is probably the problem, I have 4 wires: 1 red, 1 white and 2 black my connections are:White to W1Red to RCblack ...

scotty47 by • Community Member
  • 289 Views
  • 2 replies
  • 0 kudos

Upgrading To Google Nest 3rd Gen

HelloI’m wanting to upgrade my Google Next Thermo 1.4 to a Google Nest 3rd generation.am I able to pull off the old Thermo and replace it with the new 3rd gen thermo, or do I have to go through and. rewire?

Nest Thermostat Gen 4 - Ventilation (HRV) Wiring Question

Hi all, thanks in advance for your help. I'm investigating whether I can hook up the 4th gen thermostat to my home. I have standard furance / cooling set up which the compatability had already cleared (R, W, Y, G, and C). However, my home also comes ...

Thermostat won’t hold charge

My google Nest Learning Thermostat will not hold a charge. I have used the USB cord to charge it but the battery is so low that it can’t connect to the internet. My HVAC company has come to my home twice and see no issue with the wiring or the amount...

Elf1220 by • Community Member
  • 611 Views
  • 7 replies
  • 1 kudos

3rd Generation NEST thermostat

I have an oil boiler providing hot water and heating in my holiday home in France and have recently had broadband fibre fitted to the house and I wish to install a Nest system to allow me to control and manage the boiler via the internet and my house...

ECHO MODE SETTING DOESNT WORK

NONE OF THE ISSUE OPTIONS APPLY HERE. I am trying to stop the echo system from coming on at all. I have reset the whole system, followed every instruction I can find and nothing has worked. I have an auto schedule set and it still goes in to echo mod...

candiman by • Community Member
  • 305 Views
  • 1 replies
  • 0 kudos

Thermostat set to 74, house indoor is 81

We came back to FL after being away for 5 weeks. We were advised by the power company that there was a power outage for 3 hrs. We lowered the temperature to 74 from the 78 we keep it at while we’re away once we returned. We installed an entire system...

Labels