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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 6 kudos

Resolved! Cannot turn off Rush Hour Rewards

Can anyone tell me how to unenroll in Rush Hour Rewards? I have contacted both Google and my electric company, but neither can solve my issue. A week ago Google Help did trouble shooting for 30 minutes and told me it would be resolved within 2 days. ...

Ughugh by • Community Member
  • 603 Views
  • 2 replies
  • 1 kudos

Nest Thermostat Continues Heating

I have a Nest 3rd gen. The wiring for the original thermostat was a green wire going to G, white going to O/B, Yellow going to Y, and red going to R. It has been working consistently for several years. Suddenly I received a power error, and after rem...

Factory reset does not erase wifi passwords

After doing a factory reset on the Nest Thermostat (2020), I am not asked for my wifi password when repeating setup. How do I do a reset that deletes ALL personal information?

oldgray by • Community Member
  • 341 Views
  • 2 replies
  • 0 kudos

Nest thermostat seasonal savings permanent opt out

How can i permanently opt out of seasonal savings?Here is my problem. I have a vacation home with a nest thermostat. I am rarely there in the winter. I leave the heat off with a safety temp set to prevent freezing. Each january you turn on my heater ...

Resolved! NO QR CODE & NO ENTER KEY - HELP !!!

I just bought a house where there was a Nest Learning Thermostat 1st Gen already installed and connected to wifi. Once the internet account was changed into my name I connected the 1st Gen to my account. I also made an account with Nest App on my iPh...

GAnder by • Community Member
  • 558 Views
  • 1 replies
  • 0 kudos

Is This System Compatible With A Nest Thermostat?

Our new home has a Carrier heat pump system with a RobertShaw thermostat using the following terminals:RH jumpered to RC, C, O, G, Y, and W/E jumpered to W2I understand about not needing the RC to RH jumper, but how should the W/E & W2 terminals be w...

dwjones2 by • Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

Nest Thermostat E - loss of all connections

Hi,A few weeks ago my Nest Thermostat E lost wifi connection, but was still connected to the Heat Link and switched on/off correctly. I rebooted it several times, but it wtill wouldn't connect to wifi.Eventually tried a factory reset and now have the...

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