cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16156 Views
  • 0 replies
  • 6 kudos

Is my thermostat compatible to change to google nest ?

We would like to upgrade our current older thermostat to our gas heater to one of the Google Nest thermostat and have gone thru the compatible steps, took a picture. Since could not find where I could chat & post photo to confirm it is compatible, po...

BCmoq by • Community Member
  • 273 Views
  • 1 replies
  • 0 kudos

How can I connect thermostat.

I have an old house, with ony 2 wires on my current (heat only) thermostat. Those are W and RC. Can I connect my thermostat to the R connection on the nest, because there is no RC, and my old thermostat does not have R?

mrwebbo by • Community Member
  • 305 Views
  • 2 replies
  • 0 kudos

House not cooling

My house will not cool it’s in cooling mode but it still does not cool. It’s 82 degrees

Google Nest thermostat wiring

Hello, Need help with the wiring. Hoping I can attached pics of the wires from the old thermostat and the wires from the HVAC. The Google help rep said I need a power adapter but need more clarification on the actual wiring

PattyV by • Community Member
  • 322 Views
  • 2 replies
  • 0 kudos

Google nest thermostat heating instead cooling

Woke up to the house being warm. Checked my app and the thermostat to see if the settings were complete. Left the house and came back with the house temp over 85 degrees. Called my brother in law (HVAC Tech) to troubleshoot the issue. Checked the hig...

HELP - Failed to add Nest LEarning Thermostat to account TD009

Hello community,I hope you can help me here. I have a NEST Learning Thermostat for 4 years. Working fine without any issues.Last Friday when I came home from work I saw that my Thermostat was offline for 12 hours. In order to fix this issue I reset t...

tg42 by • Community Member
  • 753 Views
  • 2 replies
  • 0 kudos

speed fan Three speeds before. Now there is nothing.

Spoiler (Highlight to read)There are no speeds in the fun, which is disappointingWhen they enter the settings, then the fan switches to something else, there are no speeds, but there is a fan that starts after 15 or 30 minutes, etc., knowing that the...

HANYSE by • Community Member
  • 292 Views
  • 1 replies
  • 0 kudos
Labels