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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22741 Views
  • 0 replies
  • 7 kudos

Nest not turning dehumidifier on

I just had a brand new Nest 3rd gen and new standalone dehumidifier installed by HVAC professional. The wiring is correct (* terminal) and the dehumidifier turns on in test mode, but will not turn on when humidity threshold has been exceeded in any r...

nnwh by • Community Member
  • 1060 Views
  • 6 replies
  • 0 kudos

Add Nest Thermostat to Google Home

Hello I have a Nest thermostat installed in my house which is added to the Nest app, I have the google home app and I am trying to add the Nest thermostat to the google home app but it won’t let me. I have tried using the QR code and six digits in th...

Resolved! Bosch Heat Pump is cooling when in heat mode

I have a 3rd gen Nest Learning Thermostat. I recently had a new Bosch furnace and heat pump (BOVA20) installed. Everything seemed to be working, but today I turned on the heat, and the heat pump was cooling.I have wires connected to Y1, G, O/B (blue ...

Resolved! 4th generation won't do Nest app

I bought a nest 4th generation thermostat and in the nest app it wants a entry key. Where on the 4th generation thermostat is the entry key. I tried doing the QR code and it said it was invalid. How do I connect the 4th generation thermostat to the A...

sweatyjock by • Community Member
  • 13810 Views
  • 14 replies
  • 3 kudos

Resolved! Nest thermostat gen 4 display very dim

I bought three nest gen 4 thermostats to replace 3 gen 3s. The gen 3s were bright, vibrant and had a brightness setting so customers could adjust brightness to their needs. It appears google removed that and replaced it with a sensor that automatical...

Exempt by • Community Member
  • 17612 Views
  • 56 replies
  • 11 kudos

Nest thermostat not connecting

Best not connecting to Wi-Fi. I have done all the trouble shoot advice and even had the guy who fitted it out. He says it needs replacing under warranty. How do I arrange this?

Amandap by • Community Member
  • 455 Views
  • 3 replies
  • 1 kudos

Early on with Time of Use

I’m using a nest thermostat 4th generation 2024. I’m on time of use rates from 7am to 7pm and that is set up with nest renew energy shift. If I use early on cooling will it respect my peak rates? Essentially I don’t want early on to function if I’m i...

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