cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23885 Views
  • 0 replies
  • 8 kudos

Off line and cannot make any changes on the physical Nest

I have never been able to make any changes from the Nest thermostat itself. When you tap on the side you can see the screen, but doesn't respond if you touch the screen. It would work from the app prior to 5 days ago. In the past 5 days it shows offl...

ReVamp by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Nest app crashes while adding nest learning thermostat v3

I'm a new Nest user and have succesfully added 3 Nest Protect's to my app. While trying to add my Nest learning thermostat v3 in the phone app the phone app keeps crashing when i try to add the thermostat with the code generated by the thermostat. Ho...

App temperature reading is wildly wrong

We recently changed Wi-Fi supplier and therefore router. The Nest thermostat was offline until yesterday when I linked the new router to the thermostat - which is working just fine but the temp readings on both my iPhone and iPad are way too high and...

RHV1 by • Community Member
  • 779 Views
  • 3 replies
  • 0 kudos

Resolved! GH and GL wire

Hi everyone!I have 7 wires : R C GL GH O/B Y WCan I install a Google Nest thermostat?Thanks

Davidsf89 by • Community Member
  • 1004 Views
  • 1 replies
  • 0 kudos

Thermostat display don't wake up when using app

Thermostat display don't wake up when using app everything works but when I turn the dial on the app the dial on the thermostat don't move the screen stays blank but if I touch the thermostat it shows its turned on ...is the nest faulty?

Suzzie by • Community Member
  • 345 Views
  • 1 replies
  • 0 kudos

Nest E Thermostat doesn’t set up / turn on

a while ago a pro helped set up my nest.the heatlink works and I can turn on or off the heating.However, I can’t set up the thermometer in the app.it simply doesn’t connect - and the screen never turns on.WiFi and Bluetooth are working fine.i have si...

Tomjhume by • Community Member
  • 359 Views
  • 1 replies
  • 0 kudos
to vote
Labels