With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Sunblock not working
Sunblock is not working. Thermostat states temperature in the room is 9° higher than it actually is when the sun shines through the window onto the thermostat, I have to manually adjust the temperature setting each day in order to stop the AC from ru...
Nest 3rd gen thermostat system 2000 heating issue
I just purchased a 3rd gen nest learning thermostat and I am having a strange issue. My heating system is a System 2000. The only 2 wires connected are the power and heat wire. For some reason my heat will turn on without showing the thermostat turni...
Resolved! Nest Thermostat Compatibility Question
Hello,I am moving to a new place and the current system is wired with W3, O, Y, E, C, G, and R (pictured below). I used the online compatibility checker, and it said it is compatible with 3rd and 4th gen Nest Learning Thermostat. However, I only have...
Trouble with thermostat not turning off fans and registering as heat pump instead of AC
Hello i have a nest learning thermostat 3rd generation and I followed the wiring diagram given to me by support but it seems something is wrong because in the off position the fans still run and it believes I have a heat pump when I do not, I have fo...
Nest 3rd generation / oil furnace / generator inverter
Hello, I have the Nest 3rd generation.This controls my dual-energy system (bi-energie in french), which includes my heat pump which produces heat and air conditioning, then between 3 deg C and -12 deg C, controls the heating elements in my ventilatio...
Shutting Down
I recently had my coils cleaned. The nest thermostat was working fine before the coils were cleaned. I am getting a message that says the thermostat needs to shut down to recharge the battery. Please help. It was t doing this before and I will not st...
Resolved! Thermostat Gen 4 no heat pump operation / setting
My system is AC with heat pump; the outdoor condenser comes on for AC, and then for heat the condenser is supposed to come on and as far as I understand it just spin the fan the other direction to deliver heat.The AC (cooling) is working fine on both...
Nest thermostat issue, contact page won't load
My Nest 3rd generation thermostat (Canada) lost connection to the wifi. I've gone through the troubleshooting list and nothing works. After searching online, it seems that there might be a hardware issue that will require a replacement. Now I need to...
Schedule not working
I have my sleep schedule on my thermostat to increase the cooling to 78 at 11 pm. I invariably wake up around 2 or 3 with it freezing cold and the air conditioner still running. My ap still says its set to 78, but it is still cooling. I have uninstal...
Nest Thermostat Wiring
My existing Thermostat has this wiring:C, W2, B, RH, W, Y, G and a jumper from RC to RH. I would have shown a picture but it will not let me.Compatibility checker says it is not compatible. Is there no way to make this work? What are my options for a...
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