With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Connecting Nest Thermostat ONLY for Cooling
Hi All. I’d like to use the 230V nest learning thermostats in the Middle East, where we don’t even have heating Is there a certain guide for this? The manual is with the Heat Link which we don’t need. Attached is the Default Wiring of our thermostats...
Resolved! Nest keeps shutting down
Second floor nest keeps shutting down…when I got it charge the battery it immediately says to plug back in …and then dies again!do I need a new battery?first floor nest works fine…it’s flipping 89 degree’s upstairs!help!
Rush hour event for 18 hours???
I got an email saying that a rush hour event would start at 8pm tonight. When I got home at 530pm my thermostat said it was already in rush hour until noon tomorrow!!! According to the email I shouldn’t even be in rush hour right now, but according t...
Battery issues with 2nd Gen Thermostat
**Subject: Low Battery Message on Thermostat Despite Battery Reading 3.57 Volts**Dear Google Nest Support Team,I hope this message finds you well. I am writing to seek assistance with an issue I am experiencing with my Google Nest Thermostat. Recentl...
TECH SUPPORT
I spoke with tech support 06/17/2024 Case ID 3-9907000036267ThermostatsIn ProgressJune 17, 2024 at 01:49they said I would be contacted in 24 hours, NOW 5 days. when i try to contact hgem, it generates a new case #. how to procede
no yellow wire from air exchange (and no 24v)
Hi everybody,There is no yellow wire coming out of the exchange unit and I couldn't find 24V on any of these wires.The current (dump) thermostat has a yellow wire connected to the yellow of the outdoor AC unit.The air exchange unit black wire is conn...
Temp setting
We have renters. How do I set the thermostat so that my renters can’t turn the AC down below 68?
Nest gen2 thermostat compatible with climatemaster
Hi,I have climatemaster thermostat at a condo. It has been over 10 years builder put in thermostat.It's not working properly any more, wondering if nest gen2 thermostat is compatible. Please let me know thnx
Air conditioner not an option to activate
I operated the thermostat last year using the application I do not see the air conditioner as an option to operate. I have reset the thermostat and reset the circuit breakers for both the air conditioner and furnace air conditioner is still not an op...
Compressor stays on, fan goes on, then stays off while compressor runs. Fan does not go back on.
Using the app on my iPhone, I set mode to cool and call for 72 degrees (house is at 78). The compressor outside turns on, the air-circulating fan turns on, then the air-circulating fan goes off after about 30 seconds and the compressor continues to r...
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