cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23921 Views
  • 0 replies
  • 8 kudos

Thermostat Y1 wire issue

On Friday lawn guy with weedeater whacked wires to my AC unit which shut it down. In Saturday HVAC technician came out to fix. He taped up loose wires and replaced fuse. After he left thermostat displayed Y1 wire problem, so technician came back. Sup...

Nest wriring

I need assistance verifying whether or not my nest will work with my system I went through the app and it shows that it is but as I was wiring I noticed that I have two cables in my Aux slot and have no space on the nest

Garcias28 by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Nest app issue

Hello:I just replaced my older nest thermostat with a newer one. For some reason it will not link or show up in nest app. It appears in google home and is working fine. Any help with getting it back on nest app would be appreciated.

rjjgabi by • Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

I recently moved into an apartment that has a Nest thermostat.

I recently moved into an apartment with a Nest thermostat. When I moved in, it was working. Then I went on a trip and returned, and the A/C stopped working. It said it was a low battery, so I put in a new battery. Then it was error298 (Undetected wir...

Thermostat not cooling

I have a nest thermostat. Temp in house read 72 in middle. On right side. Shows grid to 80. Is this normal. Do to heat outside. Just be patient await till cools

Hot water not working or showing in Nest menu

I recently moved into a new house with a nest. After a couple of days i looked at the nest and saw that it was still linked with the old owners account. I erased all setting & started it up as my own. Now we do not have any hot water. The Nest doesnt...

Gen3 not connecting to Heatlink

Have a new Gen3 Thermostat, had the heatlink installed but the Thermostat will not connect to the Heat Link. Just get the screen with the heat link picture on and no writing. What am I doing wrong. Have reset the units and tried repeatedly with no jo...

Berto24 by • Community Member
  • 519 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Can you cool your home without using ECO? My thermostat thinks I am away and goes into ECO and my home gets very warm.

TeacherN by • Community Member
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! *5-Wire Help*

I have a 5-wire thermostat in my apartment that has died. I picked up a Google Nest thermostat and I'm a bit lost when it comes to wiring.Old wiring - Green wire - GBlack wire - B Orange wire - Y bridged to WRed wire - Rc bridged to Rh White wire - C...

Jrod2244 by • Community Member
  • 930 Views
  • 3 replies
  • 0 kudos
to vote
Labels