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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Transferring ownership to new home owners
Hi,I need to transfer ownership of the Nest thermostat to the people who bought the house last month. My understanding is that, as long as the account is linked to me, the new home owners are unable to program the device on their own.The issue is tha...
Nest is offline. I'm not home. Why can't Nest show me my model type by inputting serial number?
I'm out of town and my Nest thermostat is offline. It also looks like software was last updated May, 2022. I'm trying to troubleshoot remotely, but I can't tell which generation or model I have. Everything online makes you look physically at the Nest...
Nest learning thermostat won't connect to Google Home app
I've tried to reply back via email to markjosephp but the emails get kicked back as address not found. Nest thermostat won't connect to Google Home app. I've tried uninstalling and reinstalling the app. Restarted the thermostat too. Nest shows the th...
Nest Thermostat App-
Good Morning:A few days ago the Nest App on my iphone was working and I was able to view all sensors installed as well as a live feed from my nest doorbell. Now when I access the app all I see is the Nest screen displaying my Home Icon showing weathe...
App on phone not connected
My thermostat has no alerts, yet my app says it’s offlinewhen I went into the settings, it shows that it is online and the signal is good and the connectivity is good. I went through the troubleshooting and I can’t seem to figure out why my app is no...
Need help figuring out the rewiring on this as nest isn't getting constant power for charge
Problem: Can't seem to get a constant power running into nest learning thermostat to keep a charge. Here's the current set up (as simple as possible) THERMOSTAT > 4 wires > green (fan), red (power), white (heating), black (cooling, get to this in a s...
Nest updated my thermostat 8.5 hours ago and now it is just Black and will not light up or turn on!!
Almost 9 hours ago Nest updated my thermostat - since then it will not turn on or light up - it's just Black!!!!!!!!!!It's hot here and because of their "update" Nest is cooking us because we now have no air conditioning!!!!!WTF!!!!!!!I've written to...
Setup error in Gen3 Nest Thermastat
Able to connect to wifi network, then during setup to add device towards end of setup it asks when thermostat is located in home.After 15 attempts and all the same failures NEST YOU HAVE A PROBLEM. I called tech super who just told me to wait 5-10min...
Resolved! Google Nest Learning Thermostat Works for heat, but blows heat when on cool setting
Here's how I have the Nest wired, and how my old thermostat (fully working) is wired. I have reinstalled the old thermostat to confirm everything works in my system, and it does.But when I have the Nest installed, it just pumps hot air when I have it...
NEST Thermostat not charging - after USB cable charge returns to red light blinking
My NEST 3rd Gen is not holding a charge. And when with charge the charge dissipates. When with a charge I am unable to connect to the internet. It does not see the wifi networks and unable to join the network.
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