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Forum Posts
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat compatible?
Will a Nest or Nest Learning thermostat work with my older heat pump systemThank you
Nest Wiring Help
Help! My nest will turn off and I have to wire recharge it. It will stay charged when heat runs but not AC. It shows it’s receiving correct power in technical info. The old thermostat had r jumper to Rc. I have it connected to the nest Rc now but ...
Google Nest Thermostat
I have a blue jumper wire which runs between the Rc and R can I use the nest thermostat? My current thermostat is an AprilaireBest regards,Mark
Is my 13 yr old Robert Shaw thermostat compatible with Nest Learning?
Current wiring configuration is G-O-B-Y1-W1 -R-C. The C wire is bare copper. Is this compatible with my Nest Learning thermostat? How do I connect too many wires?
Heatlink broken
Hi, My heatlink has stopped working (lights off on the unit even though power is present, have tried a reset). I have logged a ticket on this however have received no update on this. Can someone please let me know how I can request a new Heatlink and...
Heating instead of cooling
Why does my system start heating when I'm trying to cool? New AC with heat pump &. New basic Nest. The OB was added after the set up and not sure if it was done wrong. It cools on Stage 2. Once temperature is where I want it, and once I try to cool i...
Confirming my Nest wiring setup post-install
Hi, in a previous post, the community informed me that my system is compatible with a Nest thermostat. I just finished my installation based on the wiring recommended from that post, but I'm left with a spare W1 jumper cable from my original thermost...
Problem integrating Nest Account in hubby name with Nest Aware in wife email and convert to G Home
I pay for the nest aware account in my email. The nest account for our doorbell and cameras is in my husband's email and he only gets updates which was fine. I used to be able to log in as him and see the video if needed. Now I can't. Now you want us...
Safety Temps on Nest App
On my nest app, it’s not allowing me to change the safety temperature to above 45 or below 95 degrees, this is a ridiculous temperature when you have pets at home I don’t understand why there is a limit for the safety temps, am I doing something wron...
I have Equipment Error e299 on my Google Nest Thermostat. What needs to be done and how can I fix it
I have Equipment Error e299 on my Google Nest Thermostat- what is it? How can I fix it? It’s 80 degrees in my house
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