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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4503 Views
  • 0 replies
  • 5 kudos

Error code E105 keeps recurring

Every summer when I try a get my AC going I keep getting an E105 error code. I mess with the Y wire and it goes away till next year, I've even tied the Y1 wire to different ground connections. What do I have to do, run a separate ground wire to the A...

g1956j by Community Member
  • 276 Views
  • 3 replies
  • 0 kudos

WIFI is not working

I received a response from you. It does not help. Thrmostan is still not working. Saying "Error - nest.com/w5"...... I did several resets, and nothing appears to be working. So sad that you buy a product and pay the premium, and in less than years, i...

AK66 by Community Member
  • 578 Views
  • 5 replies
  • 0 kudos

Do I need a yellow wire? My system doesn't have one

I don't know if we did something wrong or if our system isn't compatible. Our heat works and we can get the cooling to come on... but the fan to our AC won't turn on at all. The AC unit doesn't make any sound like it kicks on. AC worked fine last sea...

PJC7 by Community Member
  • 245 Views
  • 4 replies
  • 0 kudos

Programming issue

I am having a problem on my iPhone increasing the temp for when my A/C will turn on in the ‘Away’ mode. I have left my home in SoCal for 5 months and want the A/C to only go on when the inside temp of the house goes above 92. Your guidance would be a...

PD238 by Community Member
  • 230 Views
  • 4 replies
  • 0 kudos

Resolved! A/C blows hot air

Hello! My name is Ben and I recently purchased a google nest learning thermostat (3rd gen) and am having trouble with my AC blowing hot air after finishing setup. I checked the google/nest website to ensure my system is compatible. Installing the pla...

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Feature Request

I think it would be nice to have a fan schedule similar to the temperature schedule, where I could choose to run the fan for 15 minutes then 15 off. I know I can run it for a set amount every hour, but I'd like more control. I'd also like an option t...

White screen

My nest thermostat gen 2 was knocked off the wall and now it only shows a white screen. Is there any way to fix this? It still detects motion and I can change the temp from the app, but I’d like to get the screen working again…

Jlew by Community Member
  • 320 Views
  • 8 replies
  • 0 kudos
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