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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21761 Views
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  • 6 kudos

Nest thermostats switch to Home mode if internet drops

I have 2 gen3 thermostats, a Protect, and an Outdoor IQ cam in my vacation home which is 4 hrs drive away.The home sometimes goes 2-4 weeks unused, so we like it to drop into 'Eco' mode while we aren't there so we aren't heating an empty house for we...

TahoeJim by Community Member
  • 882 Views
  • 3 replies
  • 0 kudos

Resolved! Nest E thermostat and google home

I have just had this thermostat installed and it’s need set up by my installer on the nest app . Can I also add it to my google home app ? I’ve tried and when I get to the finding device it doesn’t find anything. I then choose thermostat and when it ...

Flo96 by Community Member
  • 841 Views
  • 3 replies
  • 0 kudos

iPhone no longer connected to Nest thermostat

My iPhone is no longer connected to Nest thermostat and as I’m not very IT literate I’m at a loss as to how to resolve this issue. I have poor mobility therefore using my iPhone to control temperature and hot water is extremely helpful to me. We have...

no more google products

I'm into smart homes, I love the idea but the google nest has taught me a lesson I won't soon forget. I finally had the opportunity to get a new thermostat, did all the research (the furnace is compatible, the wiring etc) and made the purchase (which...

Pamk by Community Member
  • 554 Views
  • 1 replies
  • 0 kudos

Ecobee Thermostat not available

My thermostat doesn't want to work with my Google home system since I upgraded to Pixel 8. "Thermostat isn't available right now, try resetting it."I've restarted, reset, deleted off the Google home app. Reinstalled and no changes. Also tried re conn...

SDgoogl by Community Member
  • 2078 Views
  • 3 replies
  • 1 kudos

Thermostat not available

Out of nowhere my thermostat doesn't want to work with my Google home system. "Thermostat isn't available right now, try resetting it."I've restarted, reset, deleted off the nest app AND Google home app. Reinstalled. No joy.Ive only had it for 2 mont...

Jzach97 by Community Member
  • 712 Views
  • 3 replies
  • 0 kudos

How do I file a Formal Complaint

How do I go about filing a formal complaint regarding a faulty thermostat and the subsequent customer support (or lack of customer support) that I've experienced? My Nest Learning Thermostat is sending a false signal to my AC's unit's thermal reversi...

Davy14850 by Community Member
  • 697 Views
  • 3 replies
  • 0 kudos
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