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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Bronze
  • 26171 Views
  • 0 replies
  • 8 kudos

Eco Mode on Nest Thermostat

I cannot get my Nest to stay out of eco mode!!! It is the worst and I’m about to switch back to a dumb thermostat!!! It won’t let me use the Nest app, must be Google home. So I have all of my schedules set to comfort mode, 24/7 yet every time I get h...

Faulty Learning Nest Thermostst

Last week I texted with various reps about my replacement for my 3rd gen. Smart Learning Thermostat. Each rep sent me the same response; please re-order your thermostat and we will reimburse you upon receiving your faulty one. Herein lies my dilemma....

Eco mode is ridiculous

While at home if you don't walk past the thermostat frequently it goes into eco mode. I notice it when I start sweating. The concept is great but Google is insane on how quickly it switches into eco. I've disabled it.

sra by • Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

Breaking up with Nest Thermostat. Seasonal Savings is awful!!

My Thermostat worked 1 summer…. Then the nightmare with seasonal savings began. I adjust the temperature when I’m home and awake. Seasonal savings adjusts it anyway while I sleep or am at work. THERE IS NO TURN OFF OPTION IN HISTORY OR HOME APP!!!!! ...

Resolved! Nest Thermostat E

Just moved in to a new apartment that has a nest thermostat. Having trouble getting it to connect to the wifi. No matter what we do it doesn't connect to our wifi, it shows up as a choice but doesn't connect to it. How do we clean out the previous oc...

alamonica by • Community Member
  • 748 Views
  • 1 replies
  • 0 kudos

Please remove the thermostat from its base, then reattach it.

The battery on my Nest Learning Thermostat kept dying. I kept having to disconnect it and recharge it using the USB port and eventually it wouldn’t hold a charge for more than a week. It was still under warranty and Google sent me a replacement after...

Clay14 by • Community Member
  • 999 Views
  • 2 replies
  • 0 kudos

Resolved! Warranty nest replacement

This is frustrating. There is no customer service to talk to.I've entered 2 tickets on Google support to get my failed nest thermostat replaced. This product is only 8 months old and was purchased through best buy, who is telling me I have to go thro...

Brentg by • Community Member
  • 3303 Views
  • 11 replies
  • 0 kudos
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