cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23899 Views
  • 0 replies
  • 8 kudos

Nest Learning Thermo 3r gen Error E78 after Echo pop instal

My Nest has been working fine for over 2 years until yesterday. We got an E78 error code with something about aux/W2. We tried all the troubleshooting with no success. I also installed a new Echo Pop yesterday and it was having issues this morning to...

RebH by • Community Member
  • 347 Views
  • 0 replies
  • 0 kudos

Nest learning thermostat not charging

I have a nest learning thermostat, which I installed in December (approximately 3 months ago), that has stopped working. It has a flashing red light (28 short flashes followed by a longer flash). A google search tells me it needs to be charged, and I...

PDXRM by • Community Member
  • 317 Views
  • 0 replies
  • 0 kudos

Did the March 21st update mess up your Nest too?

Sorry I don’t know the specific model Nest Thermostat I have, but I quit having heat the exact same day that there was an update. It says that it has no power wire or something like that. And it doesn’t, but it is set up that way with another google ...

Resolved! Google home + Nest

Hi Everyone, Im trying to connect google home with nest app.Once it asks me to login to my nest account I dont know what to enter. I tried my google account. Tried reseting password etc. I read somewhere to use my google logins those dont work either...

Yuretz66 by • Community Member
  • 801 Views
  • 2 replies
  • 0 kudos

No heat from furnace

I have the nest thermostat all wired in with nest power connector installed. Everything seems to run on the furnace but it blows cool air instead of heat. I have only 4 wires that run from furnace to thermostat. R,w,g,y. Why is this not heating? I ge...

jhunn1185 by • Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Doesn't turn on heat, cooling woks fine

The nest thermostat works when the temperature is set below room temperature. But the heater doesn't turn ON when the temperature set above the room temperature.

aman2709 by • Community Member
  • 453 Views
  • 1 replies
  • 0 kudos

Nest thermostat

Hi I need help! So basically, I have just done a factory reset on my nest. I did not set the nest up originally, my ex did and he was the owner. After research I decided I could do a factory reset to remove him as the owner and take it over. I have j...

Aprilm88 by • Community Member
  • 771 Views
  • 3 replies
  • 0 kudos

Takeout Data from Nest does not have heating duration

I have extracted the data from JSON file for the Nest Thermostat . As you can see , The heating duration is just a a simple calculation of Time row 1 - time row 2 ...so on and so on.Has anyone figured out if there is real/correct data of "Heating Dur...

AU2023 by • Community Member
  • 297 Views
  • 0 replies
  • 0 kudos

Nest thermostat- what do I need to buy

Hi I’m looking to replace my 2 zone heating and hot water controller with a Nest setup. I have 2 wired thermostats currently. It looks to me like I would need to buy 2 kits each containing Nest Heat Link. 1 x Nest 3rd Gen Learning Thermostat. 1 x Bas...

to vote
Labels