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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4661 Views
  • 0 replies
  • 5 kudos

Cannot connect to the wi-fi

I have read several post on having connectivity issues for the nest thermostat. I have tried all of the troubleshooting from factory resets to checking the voltage. My nest thermostat will not the Wi-Fi account on my house or hotspot on my phone.I’m ...

Lbunn27 by Community Member
  • 383 Views
  • 6 replies
  • 0 kudos

Nest Gen3 not connecting to wifi

Best Gen 3 has just stopped connecting to Wi-Fi. It can see the networks available but won’t connect to them. All other devices connect successfully to the networks. I have carried a network reset and full reset but to no effect.

Hainsworp by Community Member
  • 705 Views
  • 15 replies
  • 0 kudos

Information on data download for Nest Thermostat

Is there a webpage providing details for the .csv file that I receive when I download my Nest Thermostat history data. I have been looking for multiple days for a simple listing of what this information contains. All of the help and community links h...

Nest Thermostat

Hi. I have a nest learning thermostat, and used to be able to control it with voice commands through nest mini speakers, or the Google assistant. Since migrating the account, I can only control the thermostat through the nest app, which isn't always ...

Ritchie by Community Member
  • 874 Views
  • 21 replies
  • 0 kudos

Ticking sound from Nest Learning Thermostat

I've made a thread about this about a year ago but, I did not find an answer to my question. I am getting a fairly quiet ticking sound from the nest thermostat when It is in active heating mode. My other Nest does not make this sound when in heating ...

One day behind in energy history after start of Summer Time

After the start of British Summer Time at 1 am on Sunday morning, the History has been a day behind, not showing Sunday on Monday or Monday today. I see other users complaining about similar problems in March 2022. Sure by now this should have been f...

gw99 by Community Member
  • 235 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat will not call for compressor

My Nest thermostat stopped calling for the compressor while I was out of town. My wife had a local HVAC technician come service the unit. He saw the Nest thermostat and said he didn't like them because they frequently quit working and replaced it wit...

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Resolved! Add an email address for Nest Monthly Reports.

I would like to have my Nest 'Monthly Report' sent to a different email address than my Googlemail accpunt, and also sent to a different email provider, so my Wife can also recieve a copy.Can this be done, if so, how? Thanks

Kimbals by Community Member
  • 751 Views
  • 3 replies
  • 0 kudos
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