Troubleshoot a W5 Code on Nest Thermostat Read more
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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
trying to figure out why my nest is not cooling and if the wiring was done correctly according pics
My contractor tried to connect Nest for me and for some reason it's not cooling, could anyone please look at the before and after wiring pics and tell me where we are wrong? and if it's a wiring issue?pics attached:
Nest thinks heating is on but boiler is off
Nest & boiler are both 5 years old.In the morning the nest shows as heating, but the boiler is off.The radiators are warm though so it has been on at some point in the early hours.If I turn the heating down then up on the nest then the boiler fires u...
Gen 3 model-My Thermostat and heat link have become disconnected- Heat link broken
My heat link and thermostat have become disconnected and the heat link now has no lights- I have heard that this is a manufacturing issue and Google will replace the heat link. It is a Gen3 model- anyone know who to contact. Despite over 2000 of the ...
Thermostat isn’t working
My heat link and thermostat have become disconnected somehow and I cannot reconnect them. I have tried restarting the heat link multiple times and moving the thermostat closer.where do I go from here? Do I need to get a new heat link?
Nest Home Report
I have accidentally deleted the Nest Home Report emails for October and November. . Does anyone know how I can get a copy for the last few months? I have called the Nest helpline but they said I could only look at my energy usage for the last 10 days...
Heat link not connecting no error
We have a heat link for about half a year now. But now it contantly gets an orange/yellow light. The thermostat does not display an error message and keeps trying to heat our home, but with the orange light, the heat link doesn't start up our heating...
Resolved! Heating Issues Problems
HiIf I turn my heating off at night will it automatically come on at a set time in the morning .?Because at the moment it doesn’t although you can see the schedule time .Also do I need to turn off auto schedule to do this ?Please help .Thank YouMBarr...
Seasonal savings setting is worthless
I wanted to mention even though no one was there. Seasonal savings switched on.the heater and caused additional gas usage which was worthless.Please check seasonal savings
How to install a C-wire adapter for a dual transformer system
For the past two weeks, all 3 of my Us-based Nest thermostats began malfunctioning. Each showed the heat as not-on and set at 60F. But the radiator was clearly emitting low heat. The room temperature registered well above 60F. In another words, the t...
Nest temp sensor relocate
I just received new Learning nest thermostat and three temp sensors. During setup, I put the devices in a "new" house. I couldn't see them on google home. I deleted that new house. Factory reset thermostat. Deleted wrong house. I have thermostat adde...
