cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

A spinning icon on thermostat

There was a power outage yesterday in the neighborhood. Power is back but thermostats are still showing a spinning icon and a message saying "Disconnecting from Wi Fi Network". It's been like this since I lost power yesterday afternoon. What should I...

aquita71 by Community Member
  • 240 Views
  • 4 replies
  • 0 kudos

History false readings

My Next History tells me I had my thermostat set for 24 hours for December and most of January. I was not in the house and my son had it set on auto assist and goes out to uni in the day. I want to speak to an actual Nest employee not just struggle t...

Buzzing backplate with RH connected

I have Display-3.6Backplate model: Backplate-5.4Software: 6.2-27Updated: Apr 21, 2022 5:45 PMBattery: 3.73 voltsI have tried cleaning the connections. The buzzing repeats about every minute. What else can be done?

E73 error message

Cannot get rid of E73 error message. I have restarted the power from the breaker and that did not fix the problem. Please see the picture of my wiring. Please help need the heat back on ASAP.

rgalloway by Community Member
  • 1769 Views
  • 4 replies
  • 0 kudos

Resolved! Nest thermostat E does not turn on

Hi all,I have recently bought a Nest Thermostat E. When I've started with the installation process I got stuck on the first and most easy step, connect the thermostat to the power electricity using the power adapter that cames with it. The house icon...

scarballo by Community Member
  • 1542 Views
  • 8 replies
  • 0 kudos

What does “vin” mean?

So my furnace is short cycling recently and never reaches the set temp. After talking with the customer service, and furnace repair guy, the issue is probably with Nest( 3rd generation learning), or the battery if more specific. One problem is that t...

Link to invite family member doesn’t work

I just installed the Nest thermostat in my home. It was not my first choice. I was able to add it to my phone and it’s working fine. But when I try to add my husband via the Google Home app, the invitation is sent, he gets the email but when he click...

Njtaylor by Community Member
  • 1218 Views
  • 7 replies
  • 0 kudos

New Nest Pro Thermostat keeps on going offline

I see posts on this going back to 2021 but have not seen any proper solutions Yes I've checked the battery. It is fine (3.9)Yes I've reset the thermostat - it works for 5 mins & then goes offline againYes, I've reset the Nest App. That, too, works fo...

Nest powering off

My nest suddenly is powering off saying it needs to charge. Confused. It won't work

gmpainter by Community Member
  • 473 Views
  • 9 replies
  • 0 kudos
to vote