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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23953 Views
  • 0 replies
  • 8 kudos

Resolved! Getting back into nest

I’ve dropped a clanger. I’ve deleted my old gmail account but have created another. The issue is, I didn’t change the email address associated with nest at home and now I can’t get back into google nest. How do I access my nest thermostats in the hou...

Bigwig by • Community Member
  • 904 Views
  • 2 replies
  • 0 kudos

Can't permanently disable Seasonal Savings

Everything in the Help page is wrong."You’re always in control."Marketing happy talk."When you see the Seasonal Savings notification. If you don’t want to participate, you can choose No Thanks to opt out of the program altogether."The app notificatio...

Setup Issues: Nest Learning Thermostat 3 (“Please remove…” and “Please attach…” on repeat.)

When connected to the Base, my Nest Learning Thermostat 3 unit keeps stating “Please remove the thermostat from its base, then reattach it.” When removed, it immediately says “Please attach the display to its base.” This repeats indefinitely.When I p...

PBankich by • Community Member
  • 520 Views
  • 2 replies
  • 0 kudos

Resolved! Moved into new house. Can't access settings on Nest Thermostats

Hi! We just moved into a new home with lots of Nest Thermostats. Some are nest thermostats and some are the nest learning thermostats. On the nest learning thermostats, I can adjust temperature, but I cannot access settings, cannot link to bluetooth ...

glee by • Community Member
  • 2974 Views
  • 1 replies
  • 2 kudos

Nest Thermostat Battery and Power Issues

I installed a new Nest thermostat a few weeks ago and it was working fine but now it is no longer online and I pulled it off the wall because it was saying low battery. I plugged it in to an external charger and left it overnight and when I got up th...

RVAGirl by • Community Member
  • 525 Views
  • 1 replies
  • 0 kudos

Nest Thermostat

I am getting low battery notifications for my Nest Thermostat but the battery is showing 3.15 volts. Any suggestions. I do have a c-wire connection.

sishman by • Community Member
  • 328 Views
  • 1 replies
  • 0 kudos

Heatlink Not Working

HiMy heatlink has power and is connected to my Gen3 thermostat but it’s not starting the boiler so no heating.I’ve tried using the manual override and all the lights come on to indicate that it’s going to start the boiler but it doesn’t.I have a seco...

JohnA16 by • Community Member
  • 1339 Views
  • 9 replies
  • 0 kudos

Auxilary heat

I have a heat pump with auxiliary heat strips. I have heat balance turned off on my thermostat but have the auxiliary heat lock out set to 34 degrees. When the outside temp drops below this point, the auxiliary heat will not automatically come on. If...

dddjr67 by • Community Member
  • 598 Views
  • 2 replies
  • 0 kudos
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