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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Replacement Nest
My nest has just stopped working. There was no problem with the circuit and no electrician has touched it. It just stopped working. Can I get a replacement asap please.
Resolved! Nest Aware subscription
I recently sold a house and removed a camera and three protect products from my account before completion. I have a nest aware subscription for the house I am unable to cancel in the APP as I am told I have left the home. Can anyone advise how to can...
Nest Thermostat screen damaged
The screen of one of my nest thermostats (3rd gen pro) has been damaged by a cleaning agent. Is there anyway I can get a replacement screen?
Hot Water Scheduling
Come on Google / Nest. The heating scheduler has no problem in multiple sessions per day at variable lengths. But why have you got such an inflexible GUI for hot water. Judging by the number of comments about this you have known about the problem for...
3rd Gen Learning Thermostat Features
the manual suggests I can set 2 HW schedules per day (defaults being 6am to 8am and 4pm to 10pm). Can I set more, eg: 6am ot 8am; 12pm to 2pm; 4pm to 6pm; 8pm to 11pm?. Similary, could I do something similar on the CH side?
Home/Away assist errors - EXPENSIVE!
My Nest-E thermostat is switching to away correctly but then it will randomly switch to home after a few hours even when all of my household is still out. On the energy usage history it says 'resumed schedule, someone was expecetd home'. This is real...
Nest Thermostat - Cannot turn Hot water heating off
HiI cannot seem to find settings to control (turn on/off or defer to my schedule for example) my hot water control. Its always on.Clearly, my boiler is constantly 'topping up', 24 hours a day. Not very efficient.Is there a way to have this linked to ...
Nest says no power to the Rc, but old thermostat works fine
I have a heat pump in my new place and tried installing a Nest Learning Thermostat. I keep getting an error saying no power to the Rc wire.I put my old thermostat on and it works fine. I also know other people in this building have a Nest thermostat,...
I can't add a family member to nest
Hi, I am unable to add a new family member to my nest (learnable thermostat and soon to be doorbell). I followed the directions perfectly, many times, and yet it won't even send the invite. All I need is the invite to go out to my husband. I pressed ...
Nest thermostat losing power
Hello all. I am having trouble with power on my nest thermostat. I had tried the nest power connector at first. I still received a warning of low or no power and it killed the batteries in just over a week. It wouldn’t measure over 20v even when hook...
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