With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat follows schedule not Eco when away
My nest thermostats don't stay in Eco mode when away. Presence sensing is off and no one else has access. The thermostat just follows the schedule rather than staying in Eco mode when away. I called Google support and they confirmed that the schedule...
Nest thermostats not turning heat on
Currently unable to turn my heating on using the thermostat. I can manually turn it on using the heat link and can turn my hot water on by the thermostat but not heating. The app on my phone is the same. I had someone check the valves but he said the...
Randomly turning off
This is the second time in 2 weeks that one of my nests turn off randomly. I notice it when it drops well it’s set point. When I mean it turns off, not that it’s reached temperature or gone into away mode, but that the device is powered up but turned...
Setup new thermostat help
HelloWe received a replacement thermostat and put it on the wall to start the setup process before we tried to add it in the app. It is now stuck on the setup menu and I can't connect it to the heat link. I believe I need to add it as a product in th...
Resolved! Nest Learning Thermostats Compatibility Photo
Hello,I’m interested in getting a nest learning thermostat. My current wiring is attached. Can someone please let me know if this is compatible?Thanks,Linda
My water is hot even when the nest is set to off
So I’ve had a nest fitted at work a few weeks ago, and I have had the hot water set to off since it’s been fitted (we rarely use hot water), every time I try the hot water it’s always really hot as if it has been on? I don’t want to use up energy hea...
Trouble with heating/cooling
Hello, I installed my nest thermostat a few months back during the summer. At the time, the cool feature worked perfectly, but I never tested the heat.Recently I tried using the heat and it blew cold. I switched the setting from "O wire" to "B wire" ...
Can’t Adjust Safety Temps in App
I can’t set the safety temperatures on my Nest. The slider won’t allow me to take the heat safety temp above 45 degrees or below 95 degrees for cooling. I found a thread on this exact issue from 2022, but it showed no solution. I’m worried about my p...
set nest thermostat on schedule to less than 50 degrees F
I would like to set my nest thermostat to 45 degrees on schedule at night, and then turn on automatically in the morning.However, the Google Home + Nest will not let me set a scheduled temperature below 50 degrees F.How can I fix that (bad) feature?
Resolved! The app doesn't have the Nest on there anymore...
Spoiler (Highlight to read)My Nest thermostat has been connected to the app for several years. All of a sudden, the app doesn't have the Nest on there anymore, and asks me to add a new product. When I try that it asks for a key #.When I go to setting...
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