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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4502 Views
  • 0 replies
  • 5 kudos

Resolved! Nest stuck permanently heating

HiI have carried out all of the suggested troubleshooting including reset, factory reset, checking all wiring, operation of 3way valve and valve body already.The problem has started 2 years after install and has worked fine up until now. Suddenly ove...

google home and nest thermostat

Hi. Through google home I am able to change the temperature, but the heating does not turn on or off. It only works when I manipulate the nest thermostat itself. What can I do to fix this? I do see the device on my google home and on my phone it seem...

LarryK by Community Member
  • 240 Views
  • 4 replies
  • 0 kudos

Google Home app says Nest is offline

I just saw that my google home app says Nest thermostat is offline for about 2 weeks but my thermostat has been working and says it’s connected with strong signal. So I’m unable to perform any remote control from the app. I found a suggestion from Co...

MTee88 by Community Member
  • 971 Views
  • 9 replies
  • 0 kudos

Leaf symbol change

The Leaf symbol has changed a little and wondering why? In the past the symbol was of a normal leaf with a line down the middle but now the symbol shows what appears to be a charging icon/zig zag line down the middle. What does this mean?

Nest thermostat "searching: no networks found yet"

Hello, I have a nest model a0013 that is no longer detecting any networks. I own 4 of these and am familiar with the setup and troubleshooting. I believe this unit's WiFi card has gone bad. How do I go about getting a replacement?Thank you,Chad

Nest learning thermostat help

Can anyone help please?Just had a new boiler fitted with the nest learning thermostat, although I have set the schedule the heating only comes on at the time on the schedule (on the hour) then it seems to get upto temperature then cools back down.......

Ste68blue by Community Member
  • 380 Views
  • 10 replies
  • 0 kudos

Can change heat source

I had to restart my nest do to change in internet. I can’t get it to change to gas it’s set on electric.

Sbl5651 by Community Member
  • 699 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Just installed nest gen 3 everything worked after 3 days don’t work showing code E74

Nest Thermostat

I updated my router with the same username & password. The previously installed Nest thermostat connects to the WiFi but states "Account Disconnected". The Home App is stuck in a wiring diagram. Not sure what to try next. Please help.

rcmartin9 by Community Member
  • 213 Views
  • 4 replies
  • 0 kudos
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