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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Nest thermostat

Just installed nest gen 3 everything worked after 3 days don’t work showing code E74

Nest Thermostat

I updated my router with the same username & password. The previously installed Nest thermostat connects to the WiFi but states "Account Disconnected". The Home App is stuck in a wiring diagram. Not sure what to try next. Please help.

rcmartin9 by Community Member
  • 213 Views
  • 4 replies
  • 0 kudos

Receiving “rH wire no power” & e4 message

12 year old Nest is not charging. When power is cycled to the furnace - only the fan runs.Steps to date:1) charged the display2) changed filters3) reset the unit4) cycled furnace circuit result: no rH power detected “e4” code

Short cycling 3 years after Nest install

Hoping someone can help me here. I'm out of ideas. I’ve had a Nest 3rd gen thermostat for 3 years. Starting this cold season, I noticed that whenever the thermostat would call for heat, quite often the furnace would kick on like normal, run for about...

Moved into home with Nest thermostat

I moved into home with Nest thermostat and can't get pin. Everything I've found says go to settings, but settings has an exclamation point inside the wheel thingy and it takes me back to the previous display.

Lori4 by Community Member
  • 1069 Views
  • 27 replies
  • 0 kudos

H71 Error - no Heat Link power - no heating

Hi Team!!Need your urgent assistance please.Im getting error H71 on the thermostat and it is due to the Heat Link no longer being active - there's power and the boiler is on/providing hot water but the Heat Link has no light on.I've run through troub...

GodsC147 by Community Member
  • 207 Views
  • 3 replies
  • 0 kudos
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