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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4619 Views
  • 0 replies
  • 5 kudos

NEST is NOT for cold climate HEAT PUMP

Hello, I am a very disappointed nest user and I am here to point out some of the issues I have had with the thermostat and the customer service I have received from the nest team. I am using a Napoleon heat pump and propane furnace. My main issue wit...

MrRad by Community Member
  • 515 Views
  • 5 replies
  • 0 kudos

Honeywell TH800 to Nest, two wires in AUX

Hi,I'm looking to install a Nest Learning Thermostat to replace my Honeywell TH800. I have a heatpump, and a Lennox Sentinel EC10 electric furnace.Seems straightforward, but... My current thermostat has two wires going the AUX connector. (White and o...

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Atm51450 by Community Member
  • 964 Views
  • 18 replies
  • 0 kudos

Self learning thermostat

My nest thermostat keep cutting. I've tried factory resetting, checked all connections, turned all the eco settings off and nothing works.

Thermostat doesn’t actually turn heat on

Periodically, usually every 1-3 days the app and thermostat will say it’s heating and will reach temp in X amount of time, but it never actually kicks the heat on. Like it will say it will be at 71 degrees in 2 hours and then 4 hours later our temper...

nest learning thermostat low battery after power outage

My nest learning thermostat has been working perfectly for a year we had a power failure due to storm today for over 10 hours and when it comes back on it's showing 3.6 V from the battery. My question is will it recharge the battery itself or do I ne...

hondo368 by Community Member
  • 289 Views
  • 3 replies
  • 0 kudos

Google Nest Snow - need C wire?

If my Snow thermostat is working fine, do I need the C wire? Getting error N261. If I replace the batteries frequently (if at all) would that replace the need for the C wire?

GerryTodd by Community Member
  • 353 Views
  • 7 replies
  • 0 kudos

Nest thermostat

Does anyone know why farsight temperature doesn't match the temperature outside. Right now the temperature is 25 degrees outside and farsight reads 68 degrees

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