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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Which app for Thermostat?
I'm sure this has been answered, so I apologize for asking again, but I couldn't find the answer.I previously had a basic Google Nest thermostat and used Google Home app for that, and it worked great. I just purchased a new Nest Learning thermostat a...
Is my Thermostat wiring compatible?
Hi, Is my Thermostat wiring compatible with the Nest learning Thermostat?
Power Connector not detected
I installed two Nest thermostats onto separate zones of a two wire heating system and installed power connectors for each zone. One thermostat set up perfectly - no issues. The second thermostat refuses to detect the power connector and reports an N2...
Home report nest
Cannot open my home report it is encrypted
Presence sensing is a joke
I've read the instructions. Combed the forums. Watched the videos. Tried all the steps. Presence.Sensing.Does.Not.Work.I leave the house and watch the app record my departure. Hours later, the heat is still running. I've been told the same by colleag...
Preheating far to early!
My wife is always at home so we used to keep the heating on all day....but now with how gas prices have gone up we have set the heating to turn off during the day and come on at 5pm for the evening - however she has found it tuning on at around 12pm ...
the thermostat switches to "Off" mode
Hi,When I ask Alexa for a temperature or to raise the thermostat, Alexa tells me it's done but the thermostat goes into "off" mode and has done so recentlyHave you tried this at home recently?
Swapping for portable nest termostat
Currently we have a thermostat that attached to a wall in a corridor-coldest place in the house , and where the weather was so cold we can’t really use Eco option as it’s always very low temperature in the corridor . Now I have I question if it would...
Support for Google Nest thermostat
It's impossible to get google Nest support and all the glowing review online are sponsored nonsense. The online support matrix (available from the "contact us" link) is a hopeless loop that takes you round and round back to the same options but no ac...
Can’t connect Nest to wifi or app
We were sent a replacement Nest Learning Thermostat 3rd generation but it will not pick up our wifi so I can’t connect it to the app. I talked to support and they said the thermostat now has to be within 12ft of the router to pick it up. Does anyone ...
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