With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link no power
Heat link of my Google Nest is dead. Electrician looked at it and said it has failed. Can I get a replacement?
Nest Learning Thermostat 2 Fan Speed Wiring
My condo uses a heat pump system for both single stage heating and cooling. My current thermostat (ClimateMaster) has a low and high-speed fan option and uses both G and G2 wires. The online compatibility checker fails when I select the G2 wire but I...
Help with correct wiring
I currently have an Ecobee thermostat and plan to switch to the Nest. I wired it as I understood from instructions and internet resources. The heat worked fine but the AC did not work. What did I do wrong? How should the wires be connected? Photos ar...
Need wiring configuration help
Have a very unusual wiring configuration. Existing downstairs thermostat has white wire to white, green to green, red to rc and blue in the yellow slot. Yellow wire isn't connected at all yet the a/c works. When installing the nest learning thermosta...
Nest previously working, now wires undetected
Our Nest thermostat has been working amazingly for almost a year, however, recently it has started to show the the E298 (No Power) error code.Upon going to settings, batteries show good, but Equipment shows "wire info" -> undetected wires Y-W-G-R.Thi...
Goes to Eco Setting Automatically without being on schedule
Unable to adjust the Eco setting for cooling. The minus option is grayed out. Is this a setting that cannot be changed? I never made this setting to begin with and it is NOT on my schedule. I have found that the Nest automatically goes into Eco when ...
Resolved! Just moved into new house, Heat Link completely dead, no leds
Hello, I have just bought a new house which has three nest learning thermostats and three heat links. One of the heat links is completely dead, no leds light up, button press has no effect, power cycling (There is power present) also no effect. The o...
Can the newest Nest Learning Thermostat automatically adjust a humidifier based on outdoor temp?
Two related questions here. One, can the newest Nest Learning Thermostat control a humidifier with an actual humidity percentage? I've seen mixed answers. I think maybe the older units just displayed water drops, but have they now changed to real num...
Google Nest Temperature Sensors supported in NZ?
I’m in NZ.I am trying to connect Google Nest Temperature sensors to my Google learning thermostat.but the stat is suggesting I need to download software, but when I try to update software I’m told it’s up to date. There was another thread that has be...
Still waiting for a response from support after 8+ days regarding my Nest Thermostat E
Two weeks I ago I posted this asking for help. A Community Specialist responded, asking me to fill out a form and letting me know a member of the senior support team will be contacting me by email.It's been over 8 days since then and I haven't been c...
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