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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24460 Views
  • 0 replies
  • 8 kudos

Seasonal Savings Opt-in

So when I was prompted earlier in the summer to opt-in to Seasonal Savings, I dismissed the request (I was in a hurry and just needed to set a temp). Now I think I want to give it a try. I can't find anywhere to enable it. In the "Learn more..." info...

Multiguy by Community Member
  • 532 Views
  • 1 replies
  • 0 kudos

STOP Rush Hour from changing my presets

I did NOT sign up for Rush Hour and I do NOT want it!! I have entered my presets to support the energy saving program offered by my energy company, SRP 3-6. So, when Rush Hour started ramping up my AC between 3 and 6 pm it actually caused my bill to ...

KimMerrily by Community Member
  • 2470 Views
  • 2 replies
  • 3 kudos

AC Shutdown

AC shutting down when temperature is above set point. Thermostat said start again 2 hours. On its own. I have found times when the set point changes on its own. How do I stop outside input from changing system settings.

Mark3d by Community Member
  • 459 Views
  • 1 replies
  • 0 kudos

Power connector not working

Just installed a new Nest Learning Thermostat 3rd gen. Had low Vin when cooling, and Google support said I needed a power connector since I didn’t have a C wire. After installing the power connector, I have low Vin and low Voc. Can someone help?!

Oaklandc by Community Member
  • 437 Views
  • 1 replies
  • 0 kudos

Nest T-Statsdisappeared from my iPhone app

I've been using my iPhone Nest app to control my two Nest Thermostats for years. Suddenly, the app wants me to "add" my t-stats. Both are working fine and connected to my network. How do I re-connect to my iPhone app?

Sadie01 by Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! 3rd generation thermostat - heat link no power

I had a Nest 3rd Generation Learning Thermostat installed in July 2021. It has worked perfectly until last Saturday. The Heat Link is no longer power, despite it receiving power. Consequently, the Thermostat is no longer charging and is dead. I have ...

Access to Google Nest only

Is there a way to allow others using the Nest thermostat without adding them as family members to my Google account? (the Nest was set up with its own Google account, not my primary Google account).

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