Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest not heating to set temperature

I have my temperature set to 69(F) but the temp in my home is reading 57(F) and "in 1 1/2 hours" it will reach desired temperature. The C wire is connected, heating system has been recently serviced, air filter replaced. History in the app says it's ...

Nest not cooling to desired temperature.

Our normal set temperature is 73°F downstairs. My husband set it to 74°F for one day and ever since that day it has stayed at 77°F-78°F and not cooling to our desired temperature. It reads that it will take 1.5-2hours to get to our desired temperatur...

New Nest Thermostat Constantly Restarts

I received a Nest Learning Thermostat in the mail yesterday, set it up and tested successfully. The thermostat goes offline frequently, I can turn it back on and it eventually reboots itself but it keeps shutting off. All of the connections are secur...

New kettle installed

I have had a new kettle installed. After reconnecting and not changing anything on the thermostat or app, the basics are working, it is getting warm when needed. But it seems to take a lot longer. It appears to take a very long time that the Nest is ...

Thermostat not found in app

I have a nest thermostat. Have used it for nearly three years but don’t frequently try to adjust on the app. The last few times I’ve tried, the app is telling me the device is offline, but when I check the device it says it’s connected to my wifi wit...

Replacement nest thermostat

Over a week ago you were supposed arrange a replacement Nest thermostat, I’m an elderly gent and contacted with a valid reason for swap . it was confirmed this would happen and I have still not had contact to arrange swap. I can’t turn heating on yet...

Lost internet connection

We have 2 Nest Thermostats. Both have previously lost internet for a few mins until we reconnect. Both have now totally lost connection. Have tried resetting, tried restarting. Renamed the SSID in the router for the 5Ghz band, temporarily turning off...

Nest hot water schedle time slot limitations

I've just had installed a Nest Thermostat. I cannot get a hot water schedule to accept a nn:45 minute slot and Googling the issue results in many comments and complaints with regard to this particular restriction; it appears that only a minimum 30 mi...

Disable pre heat

I have a noisy pump so I want the heating only to come on when I set the time. I have seen lots of threads about disabling the pre heat etc but the app, the thermostat and Neat home don't give an option to alter "Time to temp". I have true radiant se...

Nest Upstairs Zone not working

Hi Ive seen a number of threads recently on the heating system working fine for a number of years and then the upstairs zone not working. In the morning our upstairs nest zone does not call the boiler and the rads do not heat up. The downstairs works...

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Need help with setup? Troubleshoot common Nest Thermostat problems

Nest not heating to set temperature

Nest not cooling to desired temperature.

New Nest Thermostat Constantly Restarts

New kettle installed

Thermostat not found in app

Replacement nest thermostat

Lost internet connection

Nest hot water schedle time slot limitations

Disable pre heat

Nest Upstairs Zone not working

Heater only blows cold air

Urgent help!

Very Low Battery

Nest thermostat phone app malfunctioning

Google Nest shows incompatible in Google Home app,...

Nest Locked and Not Connected to App

Nest w5 error

Nest isn't compatable

Nest app displaying that heat is on when it's real...

I forgot my nest thermostat PIN