Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google nest thermostat
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Nest has no heating option
This is a new thermostat. Two wires (red and white for furnace) wires check ok with voltmeter @26VAC. Cooling is only option - no heating option on app or thermostat. Any ideas?
For Home/Away can I use two phones?
Can I use both my wife’s and my iPhone for the Nest to know when we’re home or away? Now it’s just my phone, but then if my wife’s home and I’m not, the Nest can shut down heating or cooling.
Second floor heating problem
Hi, I need a help, I have alrady two years google nest 3rd generation and it works well in the first floor, I wanted to solve controled heating also in second floor so I have ordered from amazon google nest heating sensor, but than I found out that i...
Heat Pump System / Air Handler - Honeywell to Nest Thermostat
Previous Thermostat: Honeywell Home TH6210U2001Air Handler (attic): Coleman AP36BX21CHeat Pump (outdoors) : Coleman HMH72B361SCurrent Nest NT2020 provided by JCP&L Prior to making the switch, the Honeywell unit worked well. (6pm yesterday).Wiring is ...
E80, E79 error codes
Just got our thermostat yesterday and sunk several hours into trying to figure out the correct wiring. Here’s a pic from our old one. First we got the E79 error. I feel like we tried every combination possible and received just about every E code. W...
Heat link not flashing blue
Hi. We have moved I to a new home. The previous owners took the thermostat with them.... We have bought a new one and a stand. I am trying to link the thermostat with the heat link. I cannit get the light to flash blue. I have looked on line. Held it...
Heat link doesn't work
Hello,The heat link of my thermostat stopped working.I bought the nest in march 2020.There is no light on the heat link. The boiler works fine (still warm water).But no hearing. Heat link deals to be dead. Is there something I van do?Thanks for the h...
Boiler won't turn off, heating on all the time
I am hoping someone can help. I am UK, not technical and will do my best to describe the problem.We have 3rd gen Nest ThermostatSystem Boiler (oil)Water and Heating work independently Everything has worked perfectly for a number of years with all thi...
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